管理复杂应用程序组合的挑战:南澳大利亚公共部门机构的案例研究

Yaser Mirza
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引用次数: 0

摘要

本研究探讨了管理方面的挑战和公共部门复杂应用组合的根本原因。它需要澳大利亚公共部门组织与南澳大利亚警察(SAPOL)的案例进行评估,它是重要和关键任务的州政府机构之一。探索性研究揭示了一些关键的挑战,使用访谈作为主要的数据收集来源,以及档案记录、文档和直接观察作为次要来源。本文对相关信息进行了分析,并提出了八个关键问题。它强调了技术组合的有机增长,以及任务的关键性导致了许多与长期企业架构稳定性不一致的快速修复。不同的不匹配的技术的集成,加上来自业务的压力,不能为投资组合提供以一种持续的方式合理化的机会。最后对其他问题和有待进一步研究的领域进行了探讨。
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Challenges for Managing Complex Application Portfolios: A Case Study of South Australian Public Sector Agency
This research explores the challenges in management and the root cause for complex application portfolios in the public sector. It takes Australian public sector organisations with the case of South Australia Police (SAPOL) for evaluation it being one of the significant and mission critical state government agencies. The exploratory research surfaces some of the key challenges using interview as primary data collection source, along with archive records, documentation, and direct observation as secondary sources. This paper reports on the information analysed surfacing eight key issues. It highlights that the organic growth of the technology portfolios, with mission criticality has resulted in many quick fixes which are not aligned with long term enterprise architectural stability. Integration of different mismatched technologies, along with the pressure from the business to always keep the lights on, does not provide the opportunity for the portfolios to be rationalised in an ongoing way. Other issues and the areas for further study are explored at the end.
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