Advancing customer-perceived quality in the EDA industry

This paper describes the initial efforts of two quality groups, one representing EDA software suppliers, and the other representing their major customers, to understand and systematically improve EDA industry quality, as perceived by the customers. The groups continue to work toward this goal, and have reached agreement on several issues, including a defect classification system by severity, eight quality metrics, and a plan for reporting and publishing industry average quality trends using these metrics.