Exploring teacher adoption and use of an upgraded eLearning platform for ICT capacity building at University of Rwanda

Integrating technology in pedagogy is a step for ICT capacity building for higher education to meet its current demands. Therefore, the integration of eLearning systems has been problematic, albeit huge investments in ICT infrastructure. This study investigates teacher adoption of a new upgraded eLearning platform being integrated at University of Rwanda. A six-constructs model related to technology adoption was used to design questionnaire and interviews. Closed and open-ended questions seeking perceptions on the UR eLearning environment were used on 87 respondents who were purposively selected. Findings indicate that although participants find the system useful, easy and trustworthy, the intention for adopting and using it is very low due managerial support and technical support. Gaps in policy synergy, incentives, basic infrastructure, managerial and technical support were among the identified bottlenecks contributing negatively to the low degree of teacher intention. The study concludes by proposing some remedies to address the above challenges.