感知价值对观众忠诚和购买行为影响的模型研究案例研究:拖拉机大不里士观众

M. Alizadeh, Mehrdad Moharram Zadeh, Alireza Elahi
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引用次数: 0

摘要

本研究的目的是确定感知价值对观众忠诚度和购买行为的影响。本研究是一项相关性研究和实地研究。研究人群包括拖拉机俱乐部的所有观众。数据通过3份问卷收集。问卷由感知价值(sweeny,2008)、忠诚度(Mahoony,2000)和购买行为(2008)组成,经体育营销专家对问卷的表面效度和内容效度进行审查后,进行了初步研究,并通过Cronbach 's alpha检验(0.82、0.88和0.74)证实了问卷的信度。此外,采用验证性因子分析(CFA)和结构方程模型(SEM)对测量工具的结构效度(因子分析)进行验证。采用描述性统计(频率、均值和标准差)和推理统计(Pearson相关检验、K-S、水平、简单线性回归、结构方程模型)对数据进行分析。结果表明,感知价值、忠诚度与购买行为之间存在显著正相关关系。一般来说,约35%的忠诚度方差和约31%的消费行为成分方差可以由感知价值决定。因此,俱乐部管理者仅仅因为这个因素就可以使球场内的观众更满意,从而为俱乐部带来利润。
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Modeling the effect of Perceived Value on Loyalty and Purchase Behavior of Spectators; Case Study: Tractorsazi Tabriz Spectators
The aim of this study was to determine the effect of perceived value on loyalty and purchase behavior of Spectators. This study was a correlation research and in from field study. The study population consists of all spectators Tractor Club. Data was collected by 3 questionnaires. This questionnaires consist perceived value(sweeny,2008), loyalty(Mahoony,2000) and purchase behavior(2008) that after review of face and content validity by the sport marketing experts, questionnaires was applied in a pilot study and their reliability was confirmed by Cronbach’s alpha test (0.82, 0.88 & 0.74) was approved. In addition, construct validity (factor analysis) of the measurement tool was confirmed using Confirmatory Factor Analysis (CFA) and Structural Equation Model (SEM). Data were analyzed by descriptive statistics (Frequency, Mean and Standard deviation) and inferential statistics (Pearson correlation test, K-S, leven, simple linear regression, structural equation modeling). The results showed that among the perceived value, loyalty and purchase behavior, positive significant relationship exists. Generally about 35% of the variance of Loyalty and about 31% of the variance of the components of the consumption behavior could be determined by Perceived Value. Therefore, the club managers simply due to this factor can cause the greater satisfaction of spectators in the stadium and the resulting profit achieved for the club.
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