The activity database: a catalyst for change in the contemporary organization

An activity database process for seeking out opportunities for improved organization and work flow and for helping to implement them is described. A company- (or department-) wide survey of personnel activity profiles, using a dictionary of work activities, is the central element. The database, supplemented by corporate information, can be used to assess the efficiency of the organization and how effectively labor resources are used. The assessment process leads to better use of manpower resources and better return on capital investment. It can also enhance employee performance by producing activity profiles more productive and enriching to the employee. New applications of activity databases are presented, including executive information systems and activity-based cost accounting.<>