基于客户社区的创新系统研究

Ming-ming Tian, Andrew Dragsten
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引用次数: 0

摘要

本研究从企业管理与计算机工程相结合的角度,探讨如何建立以顾客为基础的创新系统。首先,运用价值链模型构建CCBIS的功能框架。然后,以小米公司社区为例进行分析。提出了如何在客户群体中实现CCBIS功能的描述。这些结果将有助于我们理解这一前沿创新体系,并为企业的实践提供有价值的见解。
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Study on Customer Community-Based Innovation System
This study gives insights on how to establish a customer community-based innovation system (CCBIS) from an integrated perspective of business management and computer engineering. First, the author uses value chain model to build a functional framework for CCBIS. After that, a case study of communities of Xiaomi Inc. Is proposed to describe how to achieve the functions of CCBIS in the customer community. These results will help us to understand this cutting-edge innovation system, and provide valuable insights to practice for firms.
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