阿克拉酒店员工的组织公平感和不道德工作行为:性别和婚姻状况的作用

Lolonyo Letsa, Foster Frempong, Christopher Mensah
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引用次数: 1

摘要

道德和组织公正有着共同的根源和发展模式,因为员工的道德行为受到公司政策、程序和决策的公平感的影响。虽然这种联系已经在许多研究中得到证实,但这种关系是否适用于不同的人口群体却很少受到关注,特别是对于酒店业。因此,本研究试图以性别和婚姻状况作为调节变量,检验阿克拉酒店员工的组织公平感和不道德工作行为。数据收集自阿克拉五家四星级酒店的379名员工样本。采用SPSS中Hayes的调节多元回归技术PROCESS来检验阿克拉酒店员工组织公正与不道德工作行为之间关系的调节变量的显著性。结果表明,性别对不道德工作行为的交互公正效应显著;而婚姻状况对酒店员工的分配公正和程序公正对不道德工作行为的影响显著。该研究建议采取具体策略,打击不道德的工作场所行为,鼓励组织公民意识。
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Perceived organisational justice and unethical work behaviour among hotel employees in Accra: the role of gender and marital status
Ethics and organizational justice share common roots and patterns of development in that, employees’ ethical behaviours are influenced by the perceived fairness of the company’s policies, procedures and decision making. While this link has been established in many studies, whether this relationship is the same for different demographic groups has received little attention, particularly for the hospitality industry. This study, therefore, sought to examine perceived organisational justice and unethical work behaviours among hotel employees in Accra using gender and marital status as moderating variables. Data was collected from a sample of 379 employees of five four-star hotels in Accra. The moderated multiple regression technique, PROCESS by Hayes in SPSS was employed to test the significance of the moderating variables in the relationship between organisational justice and unethical work behaviour among hotel employees in Accra. The results showed that gender was significant in interactive justice effect on unethical work behaviours; while marital status was significant in distributive justice and procedural justice’ effect on unethical work behaviours among the hotel employees. The study recommends specific strategies for discouraging unethical workplace behaviours and encouraging organisational citizenship.
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