The issue of crime risk associated with travel has been receiving increased attention, yet this has scarcely been studied in African contexts. Besides, how travel intention is influenced by the interactions of perceived crime risk and socio-economic characteristics has scarcely been investigated. This study examines whether perceived crime-risk factors and socio-economic characteristics help to explain future travel intentions to megacities using Lagos, Nigeria as a case study. Self-administered questionnaires were used to gather information from a sample of travellers who arrived in Lagos in 2019. Frequency counts, percentages, mean and Ordinary Least Squares Regression (OLS) were used to analyse and interpret the data. The findings show that respondents were not certain about their safety in Lagos. Likewise, they were uncertain about their future travel to the city. Though partially mediated by travellers’ socio-economic characteristics, the findings show that perceived crime risk significantly predicts future travel intentions. Implications of these findings to travel and security management are discussed.
{"title":"PREDICTORS OF FUTURE TRAVEL INTENTIONS TO LAGOS MEGACITY: EXPLORING THE CRIME-RISK PERCEPTIONS","authors":"A. Badiora","doi":"10.47963/ajhtm.v3i2.831","DOIUrl":"https://doi.org/10.47963/ajhtm.v3i2.831","url":null,"abstract":"The issue of crime risk associated with travel has been receiving increased attention, yet this has scarcely been studied in African contexts. Besides, how travel intention is influenced by the interactions of perceived crime risk and socio-economic characteristics has scarcely been investigated. This study examines whether perceived crime-risk factors and socio-economic characteristics help to explain future travel intentions to megacities using Lagos, Nigeria as a case study. Self-administered questionnaires were used to gather information from a sample of travellers who arrived in Lagos in 2019. Frequency counts, percentages, mean and Ordinary Least Squares Regression (OLS) were used to analyse and interpret the data. The findings show that respondents were not certain about their safety in Lagos. Likewise, they were uncertain about their future travel to the city. Though partially mediated by travellers’ socio-economic characteristics, the findings show that perceived crime risk significantly predicts future travel intentions. Implications of these findings to travel and security management are discussed.","PeriodicalId":369961,"journal":{"name":"African Journal of Hospitality and Tourism Management","volume":"38 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122267813","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper examines and ranks sustainable tourism certification concerns raised by managers of the pilot certified facilities in Zimbabwe. In the broader context, these concerns could be the reasons for the low uptake of these schemes in the country and on the continent. An email questionnaire with a three-item Likert scale and follow-up telephone interviews with 13 pilot test eco-certified facilities in the country were undertaken to collect the data. The results were thematically analysed. A ranked analysis of the concerns revealed a low uptake level of the scheme and the exclusion of guests in the certification process was the most important concern. Thirteen concerns were raised to corroborate previously raised concerns. It is recommended that there should be concerted efforts towards addressing the issue of low adoption levels of this tool both at the country and continental levels.
{"title":"Tourism Certification for Promoting Tourism Sustainability in the Victoria Falls, Zimbabwe","authors":"Vitalis Basera, Cleopas Njerekai, Farai Utete","doi":"10.47963/ajhtm.v3i2.483","DOIUrl":"https://doi.org/10.47963/ajhtm.v3i2.483","url":null,"abstract":"This paper examines and ranks sustainable tourism certification concerns raised by managers of the pilot certified facilities in Zimbabwe. In the broader context, these concerns could be the reasons for the low uptake of these schemes in the country and on the continent. An email questionnaire with a three-item Likert scale and follow-up telephone interviews with 13 pilot test eco-certified facilities in the country were undertaken to collect the data. The results were thematically analysed. A ranked analysis of the concerns revealed a low uptake level of the scheme and the exclusion of guests in the certification process was the most important concern. Thirteen concerns were raised to corroborate previously raised concerns. It is recommended that there should be concerted efforts towards addressing the issue of low adoption levels of this tool both at the country and continental levels.","PeriodicalId":369961,"journal":{"name":"African Journal of Hospitality and Tourism Management","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128403433","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study examines the perceptions of landowners of fringe communities of the Kyabobo National Park (KNP) about their involvement in the creation and management of the KNP. Four KNP-fringe communities namely: Shiare, Odomi, Gekorong, and Keri which are less than a kilometre from the boundary of the park were selected for the study. Pearson correlation coefficient was used to establish the relationship between landowners’ perceptions and their involvement in the management of the park. A systematic sampling method was used to select 212 landowners for interviews using a structured interview schedule. The study found that some landowners in the KNP-fringe communities were employed at various levels in the management of the park but were not managing partners of the park. Landowners also benefited from selling handicrafts to park visitors. The physical infrastructures in the communities have remained poor. It is recommended that landowners in park-fringe communities are given the opportunity to become managing partners of the park to guarantee the successful operation of the park. Government should also provide modern physical infrastructure in the KNP-fringe communities as was promised prior to the establishment of the park.
{"title":"Landowners’ Perceptions and Involvement in the Management of Kyabobo National Park, Ghana","authors":"Dickson Mortson, G. Y. Kafu","doi":"10.47963/ajhtm.v3i2.601","DOIUrl":"https://doi.org/10.47963/ajhtm.v3i2.601","url":null,"abstract":"This study examines the perceptions of landowners of fringe communities of the Kyabobo National Park (KNP) about their involvement in the creation and management of the KNP. Four KNP-fringe communities namely: Shiare, Odomi, Gekorong, and Keri which are less than a kilometre from the boundary of the park were selected for the study. Pearson correlation coefficient was used to establish the relationship between landowners’ perceptions and their involvement in the management of the park. A systematic sampling method was used to select 212 landowners for interviews using a structured interview schedule. The study found that some landowners in the KNP-fringe communities were employed at various levels in the management of the park but were not managing partners of the park. Landowners also benefited from selling handicrafts to park visitors. The physical infrastructures in the communities have remained poor. It is recommended that landowners in park-fringe communities are given the opportunity to become managing partners of the park to guarantee the successful operation of the park. Government should also provide modern physical infrastructure in the KNP-fringe communities as was promised prior to the establishment of the park.","PeriodicalId":369961,"journal":{"name":"African Journal of Hospitality and Tourism Management","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121055965","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
William Appau, S. Aziabah, Elvis Attakora-Amaniampong
The emergence of COVID-19 and the consequent travel restrictions have led to a decrease in the patronage of hotel services in nearly all economies in the world. In this circumstance, location attributes have become even more important in hotel pricing and investment decision-making. It is even more interesting to see how this plays out in emerging economies such as Ghana. The study assesses the effect of location attributes on hotel pricing during the COVID-19 pandemic period in Tamale. A sequential mixed research design including Mixed Spatial Hedonic Price Approach, Exploratory Factor Analysis and key informant interviews was employed. A sample of 815 tourists and 163 hotels was used. Hotel class, road accessibility, age of building, and hotel rate are the key determinants of hotel pricing. Among these, the hotel class showed more significance in influencing pricing decisions in the COVID-19 period. The models show that the hotel class with positive coefficients are located outside the city centre of Tamale. This has resulted in increased Yield To Maturity because the hotels located outside the city centre received more clients, with grade one hotels showing a huge net income and good post-COVID-19 investment drive. The results show that potential hotel investors should consider hotel class as a major entry decision factor during and after periods of the pandemic.
{"title":"Examining the Determinants of Location Attributes and their Effect on Hotel Pricing in the Period of the Covid-19 Pandemic in an Emerging Market","authors":"William Appau, S. Aziabah, Elvis Attakora-Amaniampong","doi":"10.47963/ajhtm.v3i2.528","DOIUrl":"https://doi.org/10.47963/ajhtm.v3i2.528","url":null,"abstract":"The emergence of COVID-19 and the consequent travel restrictions have led to a decrease in the patronage of hotel services in nearly all economies in the world. In this circumstance, location attributes have become even more important in hotel pricing and investment decision-making. It is even more interesting to see how this plays out in emerging economies such as Ghana. The study assesses the effect of location attributes on hotel pricing during the COVID-19 pandemic period in Tamale. A sequential mixed research design including Mixed Spatial Hedonic Price Approach, Exploratory Factor Analysis and key informant interviews was employed. A sample of 815 tourists and 163 hotels was used. Hotel class, road accessibility, age of building, and hotel rate are the key determinants of hotel pricing. Among these, the hotel class showed more significance in influencing pricing decisions in the COVID-19 period. The models show that the hotel class with positive coefficients are located outside the city centre of Tamale. This has resulted in increased Yield To Maturity because the hotels located outside the city centre received more clients, with grade one hotels showing a huge net income and good post-COVID-19 investment drive. The results show that potential hotel investors should consider hotel class as a major entry decision factor during and after periods of the pandemic.","PeriodicalId":369961,"journal":{"name":"African Journal of Hospitality and Tourism Management","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125388211","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Tourism has been accredited as a significant sector by the Namibian government because it is one of the highest income earners and ranks third after mining and agriculture. This research paper explores the key determinants of poverty in the Northern region of Namibia (Kunene and Zambezi) and the effects of rural tourism development on poverty alleviation. The research adopted grounded theory and phenomenological approaches and data were collected through in-depth interviews and focus group discussions with various tourism stakeholders in the two regions. The research findings reveal the importance of all stakeholders in identifying the causes of poverty in each region/constituency before implementing poverty alleviation strategies. This study, therefore, concludes that providing the same tourism strategies to different geographical locations does not work, because some communities are extremely deprived. This research, therefore, recommends a flexible framework which takes a pragmatic approach to move away from the “one size fits all” approach.
{"title":"Effects of rural tourism development on poverty alleviation: a grounded theory","authors":"Faithfull Gonzo","doi":"10.47963/ajhtm.v3i2.769","DOIUrl":"https://doi.org/10.47963/ajhtm.v3i2.769","url":null,"abstract":"Tourism has been accredited as a significant sector by the Namibian government because it is one of the highest income earners and ranks third after mining and agriculture. This research paper explores the key determinants of poverty in the Northern region of Namibia (Kunene and Zambezi) and the effects of rural tourism development on poverty alleviation. The research adopted grounded theory and phenomenological approaches and data were collected through in-depth interviews and focus group discussions with various tourism stakeholders in the two regions. The research findings reveal the importance of all stakeholders in identifying the causes of poverty in each region/constituency before implementing poverty alleviation strategies. This study, therefore, concludes that providing the same tourism strategies to different geographical locations does not work, because some communities are extremely deprived. This research, therefore, recommends a flexible framework which takes a pragmatic approach to move away from the “one size fits all” approach.","PeriodicalId":369961,"journal":{"name":"African Journal of Hospitality and Tourism Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130378574","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Lolonyo Letsa, Foster Frempong, Christopher Mensah
Ethics and organizational justice share common roots and patterns of development in that, employees’ ethical behaviours are influenced by the perceived fairness of the company’s policies, procedures and decision making. While this link has been established in many studies, whether this relationship is the same for different demographic groups has received little attention, particularly for the hospitality industry. This study, therefore, sought to examine perceived organisational justice and unethical work behaviours among hotel employees in Accra using gender and marital status as moderating variables. Data was collected from a sample of 379 employees of five four-star hotels in Accra. The moderated multiple regression technique, PROCESS by Hayes in SPSS was employed to test the significance of the moderating variables in the relationship between organisational justice and unethical work behaviour among hotel employees in Accra. The results showed that gender was significant in interactive justice effect on unethical work behaviours; while marital status was significant in distributive justice and procedural justice’ effect on unethical work behaviours among the hotel employees. The study recommends specific strategies for discouraging unethical workplace behaviours and encouraging organisational citizenship.
{"title":"Perceived organisational justice and unethical work behaviour among hotel employees in Accra: the role of gender and marital status","authors":"Lolonyo Letsa, Foster Frempong, Christopher Mensah","doi":"10.47963/ajthm.v3i1.253","DOIUrl":"https://doi.org/10.47963/ajthm.v3i1.253","url":null,"abstract":"Ethics and organizational justice share common roots and patterns of development in that, employees’ ethical behaviours are influenced by the perceived fairness of the company’s policies, procedures and decision making. While this link has been established in many studies, whether this relationship is the same for different demographic groups has received little attention, particularly for the hospitality industry. This study, therefore, sought to examine perceived organisational justice and unethical work behaviours among hotel employees in Accra using gender and marital status as moderating variables. Data was collected from a sample of 379 employees of five four-star hotels in Accra. The moderated multiple regression technique, PROCESS by Hayes in SPSS was employed to test the significance of the moderating variables in the relationship between organisational justice and unethical work behaviour among hotel employees in Accra. The results showed that gender was significant in interactive justice effect on unethical work behaviours; while marital status was significant in distributive justice and procedural justice’ effect on unethical work behaviours among the hotel employees. The study recommends specific strategies for discouraging unethical workplace behaviours and encouraging organisational citizenship.","PeriodicalId":369961,"journal":{"name":"African Journal of Hospitality and Tourism Management","volume":"39 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123288018","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abednego Kofi Bansah, I. Adam, Stephen Edem Hiamey
Despite the attention paid to food safety research, few empirical works have used a non-reductionist perspective to understand how international consumers cognitively respond to local food safety conditions. Using the tri-component theorisation and the two-step clustering approach with the Kruskal Wallis test on a sample of 109 international students in Ghana, this study provides a non-reductionist cognitive segment of international students towards local food safety conditions in Ghana. The findings revealed that there are three cognitive segments of international consumers towards local food safety conditions, namely self-regards, pessimists, and epicureans. Self-assureds respond to their own self-cognition towards local food safety concerns but deny the cognition of others, moderately respond affectively and sometimes avoid local foods. Pessimists have a highly sensitive cognitive response towards local food safety conditions, high affective responses and avoid the consumption of local foods as a result, while epicureans do not cognitively respond to local food safety conditions, have low affective reactions and consume local foods regardless of the food safety conditions. The implications of these findings in the context of local food preparation, packaging, and handling as well as food safety regulations and marketing are discussed
{"title":"Segments of cognitive responses towards local food safety concerns amongst international students in Ghana","authors":"Abednego Kofi Bansah, I. Adam, Stephen Edem Hiamey","doi":"10.47963/ajthm.v3i1.252","DOIUrl":"https://doi.org/10.47963/ajthm.v3i1.252","url":null,"abstract":"Despite the attention paid to food safety research, few empirical works have used a non-reductionist perspective to understand how international consumers cognitively respond to local food safety conditions. Using the tri-component theorisation and the two-step clustering approach with the Kruskal Wallis test on a sample of 109 international students in Ghana, this study provides a non-reductionist cognitive segment of international students towards local food safety conditions in Ghana. The findings revealed that there are three cognitive segments of international consumers towards local food safety conditions, namely self-regards, pessimists, and epicureans. Self-assureds respond to their own self-cognition towards local food safety concerns but deny the cognition of others, moderately respond affectively and sometimes avoid local foods. Pessimists have a highly sensitive cognitive response towards local food safety conditions, high affective responses and avoid the consumption of local foods as a result, while epicureans do not cognitively respond to local food safety conditions, have low affective reactions and consume local foods regardless of the food safety conditions. The implications of these findings in the context of local food preparation, packaging, and handling as well as food safety regulations and marketing are discussed","PeriodicalId":369961,"journal":{"name":"African Journal of Hospitality and Tourism Management","volume":"56 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123244445","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The main purpose of this study was to examine the effect of strategic HR practices on the competitiveness of hotels in the Central Region of Ghana. A secondary objective was to assess the mediating role of employee competencies on the link between strategic HR practices and competitive advantage. The study adopted an explanatory research design, using a purely quantitative approach. The target population comprised of all managers of registered hotels in the Central Region of Ghana. Data were collected through a self-administered survey questionnaire. The available data were analyzed using Structural Equation Modelling. It was established that strategic HRM practices have a positive influence on employee competencies, which in turn has a significant positive effect on competitive advantage. As a consequence, it was concluded that internal capabilities and competencies are the major sources of sustainable competitive advantage in the hospitality industry in Ghana. The effect of strategic HR practices on competitive advantage was, however, found to be insignificant. These findings require managers in the hospitality industry to continuously employ strategic HR practices such as training and development activities, linking incentive pay to performance, providing staff with a flexible compensation structure and promoting skill-based pay elements in employees’ pay package.
{"title":"Strategic HRM and competitiveness of Hotels in the Central Region of Ghana: the Mediating role of employee competencies","authors":"F. Opoku","doi":"10.47963/ajthm.v2i2.246","DOIUrl":"https://doi.org/10.47963/ajthm.v2i2.246","url":null,"abstract":"The main purpose of this study was to examine the effect of strategic HR practices on the competitiveness of hotels in the Central Region of Ghana. A secondary objective was to assess the mediating role of employee competencies on the link between strategic HR practices and competitive advantage. The study adopted an explanatory research design, using a purely quantitative approach. The target population comprised of all managers of registered hotels in the Central Region of Ghana. Data were collected through a self-administered survey questionnaire. The available data were analyzed using Structural Equation Modelling. It was established that strategic HRM practices have a positive influence on employee competencies, which in turn has a significant positive effect on competitive advantage. As a consequence, it was concluded that internal capabilities and competencies are the major sources of sustainable competitive advantage in the hospitality industry in Ghana. The effect of strategic HR practices on competitive advantage was, however, found to be insignificant. These findings require managers in the hospitality industry to continuously employ strategic HR practices such as training and development activities, linking incentive pay to performance, providing staff with a flexible compensation structure and promoting skill-based pay elements in employees’ pay package.","PeriodicalId":369961,"journal":{"name":"African Journal of Hospitality and Tourism Management","volume":"121 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130169413","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Hotel employees, in recent times, put in more effort at work, working for long hours and even on holidays and weekends. As a result, they find it difficult to efficiently meet the demands of both their work and personal life. This study used a cross-sectional research design to examine work-family conflict and its effects on job satisfaction and life satisfaction of hotel staff. The study also sought to examine the moderating effect of gender on the relationships between work-family conflict, job satisfaction and life satisfaction. A diverse sample of 286 respondents, conveniently selected, completed a structured questionnaire. Generally, the results of a PLS-SEM analysis showed that work-family conflict is not significantly related to job satisfaction but with employees’ life satisfaction. Specifically, work-to-family conflict has no significant relationship with job satisfaction whereas work-to-family and family-to-work conflict were uniquely associated with life satisfaction. The interference of family demands with the work of a hotel employee positively affects life satisfaction irrespective of the gender of employees. However, job satisfaction significantly relates to life satisfaction. Gender fully moderated employee work interfering with family and job satisfaction relationship. Theoretical and practical implications as well as directions for future studies were discussed in the paper.
{"title":"Does gender exacerbate the effect of Work-family conflict on employee Satisfaction in the hotel industry?","authors":"Eunice Fay Amissah, Valerie Efua Kwansima Bempong, Emmanuel Gamor","doi":"10.47963/ajthm.v2i2.245","DOIUrl":"https://doi.org/10.47963/ajthm.v2i2.245","url":null,"abstract":"Hotel employees, in recent times, put in more effort at work, working for long hours and even on holidays and weekends. As a result, they find it difficult to efficiently meet the demands of both their work and personal life. This study used a cross-sectional research design to examine work-family conflict and its effects on job satisfaction and life satisfaction of hotel staff. The study also sought to examine the moderating effect of gender on the relationships between work-family conflict, job satisfaction and life satisfaction. A diverse sample of 286 respondents, conveniently selected, completed a structured questionnaire. Generally, the results of a PLS-SEM analysis showed that work-family conflict is not significantly related to job satisfaction but with employees’ life satisfaction. Specifically, work-to-family conflict has no significant relationship with job satisfaction whereas work-to-family and family-to-work conflict were uniquely associated with life satisfaction. The interference of family demands with the work of a hotel employee positively affects life satisfaction irrespective of the gender of employees. However, job satisfaction significantly relates to life satisfaction. Gender fully moderated employee work interfering with family and job satisfaction relationship. Theoretical and practical implications as well as directions for future studies were discussed in the paper.","PeriodicalId":369961,"journal":{"name":"African Journal of Hospitality and Tourism Management","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123276167","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Although Safety and Security (SnS) is a popular theme in the existing literature, the narrative has mostly focused on the broader destination and relatively, little is known of the SnS situation at the level of the individual components. This paper sought to appraise the safety and security situation at Ghana’s most visited attraction- the Kakum National Park, using a heuristic adaptation of the World Tourism Organization’s safety and security checklist. Through observations and interviews with management, an assessment of the safety and security situation at KNP was undertaken. It was found that even though safety and security measures at the park are generally inadequate, management does not consider the park to be under any real threat. The study also found that the Park management had a deliberative assessment of the security situation which reflected in three mindsets of collective security, passiveness and cautious security. The study recommends a change in philosophical outlook from passiveness to proactivity as an important first step towards making the KNP safer. Along with this philosophy, change would be the specific interventions in the areas of documentation, equipment and training.
{"title":"A safety and security audit of the Kakum National Park","authors":"Getrude Poku, K. Boakye","doi":"10.47963/AJTHM.V2I1.144","DOIUrl":"https://doi.org/10.47963/AJTHM.V2I1.144","url":null,"abstract":"Although Safety and Security (SnS) is a popular theme in the existing literature, the narrative has mostly focused on the broader destination and relatively, little is known of the SnS situation at the level of the individual components. This paper sought to appraise the safety and security situation at Ghana’s most visited attraction- the Kakum National Park, using a heuristic adaptation of the World Tourism Organization’s safety and security checklist. Through observations and interviews with management, an assessment of the safety and security situation at KNP was undertaken. It was found that even though safety and security measures at the park are generally inadequate, management does not consider the park to be under any real threat. The study also found that the Park management had a deliberative assessment of the security situation which reflected in three mindsets of collective security, passiveness and cautious security. The study recommends a change in philosophical outlook from passiveness to proactivity as an important first step towards making the KNP safer. Along with this philosophy, change would be the specific interventions in the areas of documentation, equipment and training.","PeriodicalId":369961,"journal":{"name":"African Journal of Hospitality and Tourism Management","volume":"Suppl 11 0 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121196380","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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