咖啡馆里的消费者行为

Alisa Rahadiasmurti Isfandiari, Marheni Eka Saputri
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引用次数: 0

摘要

万隆日益激烈的商业竞争条件和不断增长的创造力要求商业人士,特别是烹饪领域的商业人士进行创新。One八十咖啡和音乐是一家创新的咖啡馆,拥有独特的概念。然而,除了这些独特的东西之外,还有其他因素促使消费者在咖啡馆做出购买决定。因此,本研究的目的是找出在一百八十咖啡和音乐中鼓励购买决策的最主要和最重要的因素。本研究为描述性研究,采用定量研究方法。本研究的测量量表为李克特量表。这项研究的人口是180名咖啡和音乐消费者,样本为100名受访者。使用的抽样技术是非概率抽样,其中有一种分组即偶然抽样。数据收集的过程是利用一手数据和二次数据。使用的数据分析技术是因子分析,使用SPSS 23对数据进行处理。在这项研究中,有4个新的组成部分,鼓励消费者在180咖啡和音乐购物。可以涵盖所有这些因素的四个组成部分是享乐主义,可用性和供应,促销和广告以及健康益处。根据负载因素的计算,健康效益因素是在One八十咖啡和音乐中鼓励购买决策的最主要和最重要的因素,这意味着消费者在One八十咖啡和音乐购买是因为消费者意识到自己的健康,并且相信One八十咖啡和音乐有健康的菜单,可以满足消费者保持个人健康的愿望和消费健康产品的愿望。因此,One Eighty Coffee and Music希望提供的食品不仅能填饱肚子,还能让消费者健康。关键词:消费者行为,因素分析,购买决策
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Perilaku Konsumen di Kafe
The increasingly fierce business competition conditions and increasing creativity in Bandung require business people, especially in the culinary field, to innovate. One Eighty Coffee and Music is one cafe that innovates by having a unique concept. However, besides the unique things, there are other factors that encourage consumer behavior in making purchasing decisions at a cafe. Therefore, the purpose of this study was to find out the most dominant and significant factors in encourage purchasing decisions in One Eighty Coffee and Music. This research is a descriptive type research, using quantitative research methods. The measurement scale in this study is a Likert scale. The population in this study is, One Eighty Coffee and Music consumers with a sample of 100 respondents. The sampling technique used is non-probability sampling with one type of grouping namely accidental sampling. The process of data collection is to use primary data and secondary data. The data analysis technique used is factor analysis using SPSS 23 for processing the data. In this study, there are 4 new components that encourage consumers to make purchases at One Eighty Coffee and Music. The four components that can cover all these factors are hedonist, availability and supply, promotion and advertising, and health benefits. Based on the calculation of loading factors, the health benefit factor is the most dominant and significant factor in encourage purchasing decisions in One Eighty Coffee and Music, meaning consumers make purchases at One Eighty Coffee and Music because consumers are aware of their health and One Eighty Coffee and Music is trusted have a healthy menu that can fulfill consumer desires in maintaining personal health and the desire to consume healthy products. Therefore, One Eighty Coffee and Music is expected to provide food that can fulfill health, not just filling, but also makes consumers healthy. Keywords: Consumer behavior, Factor Analysis, Purchasing Decisions
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