Study in performance analyses of hospital emergency services: Case Habib Bourguiba hospital

This work deals with the problem of the minimization of the waiting time for patients at the emergency services of Habib Bourguiba Hospital in Sfax. The performance evaluation of a real system consists of a modeling stage from system to model and a stage of analysis of the performance of the mode. Then, we moved on the analysis though the simulation technique. Simulation is useful for modeling the complex flow of patients and for testing the scenarios resulting from changing certain parametres. In this research, we have chosen the simulation of the flow of patients by using the software Arena.