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摘要

社交媒体在人们日常生活中的过度存在,使得企业在社交媒体上实现营销策略。分析消费者在社交媒体上的购买意向对企业和营销人员都很重要。此外,消费者在人口统计学特征方面的购买意愿是否存在差异,也为本课题增添了深度。因此,本研究的目的是根据人口统计学特征来检验消费者在社交媒体上的购买意愿。虽然文献中有各种各样的研究来衡量消费者在社交媒体上的购买意愿,但可以看出,从人口统计学特征的角度来考察购买意愿的研究并不多。因此,有人认为该研究将提供在社交媒体上购物的消费者的人口特征方面的预测,从而为营销领域做出贡献。因此,本研究旨在通过增加新的发现来为文献做出贡献,并在这个意义上为需要新信息的管理者做出贡献。在这项研究中,这是为此目的而发起的,为了获得第一手的数据,与参与者面对面的调查技术被用作定量研究方法之一。通过对使用社交媒体应用程序(Instagram, Facebook, Twitter)的818人进行调查,试图根据消费者的人口统计学特征来确定消费者购买意愿的差异。数据分析采用SPSS统计程序中的t检验和ANOVA检验。分析结果发现,不同收入水平的参与者,其购买意愿存在显著差异;经确定,在性别、年龄、职业和教育水平方面没有显著差异。
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SOSYAL MEDYADA SATIN ALMA NİYETİNİN DEMOGRAFİK ÖZELLİKLER AÇISINDAN İNCELENMESİ
The excessive presence of social media in people’s daily lives causes companies to realize their marketing strategies on social media. Analyzing the purchasing intentions of consumers on social media is important for both companies and marketers. In addition, whether there are differences in the purchasing intentions of consumers in terms of demographic characteristics adds depth to the subject. Therefore, the purpose of the study is to examine the purchasing intentions of consumers in social media in terms of demographic characteristics. Although there are various studies in the literature to measure the purchasing intentions of consumers on social media, it is seen that there are not many studies examining purchasing intentions in terms of demographic characteristics. For this reason, it is thought that the research will provide a prediction in terms of the demographic characteristics of the consumers who shop on social media and thus contribute to the marketing field. Therefore, the study aims both to contribute to the literature by adding new findings and to the managers who need new information in this sense. In the study, which was initiated for this purpose, face-to-face survey technique with the participants was used as one of the quantitative research methods in order to access the data first-hand. The differences between the purchasing intentions of the consumers according to the demographic characteristics of the consumers were tried to be determined through the surveys conducted with 818 people using social media applications (Instagram, Facebook, Twitter). The data were analyzed using the T-test and ANOVA tests in the SPSS statistical program. As a result of the analysis, it was found that purchase intentions differ significantly according to the income levels of the participants; It was determined that there was no significant difference in terms of gender, age, profession and education levels.
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