纳税人意识和税务服务质量对PBB纳税人合规的影响

R. Indrawan, Farhan Ali Wibowo Radite
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摘要

本研究旨在提供纳税人意识和税务服务质量对纳税人合规影响的实证证据。本研究的人群均为在西马希市BAPPEDA办公室登记的南西马希县土地和建筑纳税人。研究样本为150名纳税人,采用斯洛文公式,采用多元线性回归分析法进行数据分析。结果表明,部分纳税人意识与纳税人合规性存在显著的正相关关系,而税务服务质量与纳税人合规性的关系不显著。同时,纳税人意识和服务质量对纳税人合规有显著的正向影响。
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The Effect of Taxpayer Awareness and Tax Service Quality on PBB Taxpayer Compliance
This study aims to provide empirical evidence of taxpayer awareness and the quality of tax services on taxpayer compliance. The population of this study were all Land and Building Taxpayers in South Cimahi Regency who were registered at the Cimahi City BAPPEDA Office. The research sample is 150 taxpayers who are determined by using the Slovin formula and the data analysis method using the multiple linear regression analysis method. The results showed that partially taxpayer awareness has a positive and significant relationship with taxpayer compliance, while the quality of tax services does not have a significant relationship with taxpayer compliance. Simultaneously, taxpayer awareness and service quality have a positive and significant effect on taxpayer compliance.
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