游客的食物质量和满意度对曼达利卡经济区里的游客忠诚的影响

Putri Rizkiyah, Kanom Kanom, Satria Rusdy Wijaya, Rida Iswati
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引用次数: 1

摘要

作为10个旅游优先目的地之一,西努沙登加拉的曼达里卡经济特区(KEK)必须将旅游体验视为需要研究和开发的东西,包括享受烹饪的体验,现在被称为“烹饪旅游”。与此相关,本研究旨在了解食品质量对KEK曼达里卡游客忠诚度的影响;客源满意度对客源忠诚度的影响;餐饮质量和游客满意度是否共同影响KEK曼达里卡的游客忠诚度;饮食质量和满意度中哪一个对游客忠诚度的影响最显著。本研究采用基于定量研究方法的部分检验和同时检验,采用目的抽样法选取100名调查对象对假设进行检验。结果表明:食品质量和满意度共同对游客忠诚度贡献了71%
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Pengaruh Kualitas Makanan dan Kepuasan Wisatawan terhadap Loyalitas Wisatawan di Kawasan Ekonomi Khusus (KEK) Mandalika
As one of the 10 tourism priority destinations, the Mandalika Special Economic Zone (KEK) in West Nusa Tenggara must consider tourist experiences as things that need to be studied and developed, including experiences in enjoying culinary which is now known as 'culinary tourism'. Related to this, this study aims to see how the influence of food quality on tourist loyalty in the KEK Mandalika; how is the influence of satisfaction on tourist loyalty in the KEK Mandalika; whether there is an influence of food quality and tourist satisfaction together on tourist loyalty in the KEK Mandalika; and which of food quality and satisfaction has the most dominant influence on tourist loyalty in the Mandalika SEZ. By using partial tests and simultaneous tests based on quantitative research approaches, this study tested the hypotheses by involving 100 respondents selected by the purposive sampling method. The results showed that: food quality and satisfaction together contributed 71% to tourist loyalty
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