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引用次数: 0

摘要

说服是一种主动的、有意的尝试,目的是改变无法证实的评价、感觉、价值观、规范和相关行为。历史上,社会心理学中有两个主要的态度改变研究项目,一个是卡尔·霍夫兰的学习理论研究,另一个是认知一致性研究与格式塔心理学以及弗里茨·海德和库尔特·勒温的许多学生的研究有关。最近,关于态度改变的双过程理论指出了说服发生的两条不同路径,一条是基于对说服性信息中的论点进行相对深入、系统、有意识的处理的中心路径;第二种是基于更浅的、启发式的、有时几乎是自动的说服性信息处理的外围路线。态度常常是决定行为的重要因素,但很少是唯一因素;有时候,行为是态度的重要决定因素。
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Classic Models of Persuasion
Persuasion is an active, intentional attempt to change nonverifiable evaluations, feeling, values, norms, and related behaviors. Historically, there have been two major programs of attitude change research in social psychology, one a learning theory approach associated with Carl Hovland, the second a cognitive consistency approach associated with Gestalt psychology and the research of Fritz Heider and the many students of Kurt Lewin. More recently, dual process theories of attitude change point to two different paths by which persuasion can occur, one a central route based on a relatively deep, systematic, conscious processing of the arguments in a persuasive message; the second a peripheral route based on more shallow, heuristic, and sometimes almost automatic processing of a persuasive message. Attitudes are frequently an important—but rarely the only—determinant of behavior; and behavior, sometimes, can be an important determinant of attitudes.
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