学习人工智能:缩小“新”和“老”专家之间的数字鸿沟

Auste Simkute, Aditi Surana, E. Luger, Michael Evans, Rhianne Jones
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引用次数: 4

摘要

常规的可解释AI (XAI)方法在跨领域支持决策者方面通常是无效的。在某些情况下,它甚至会导致自动化偏见或算法厌恶,或者只是作为冗余功能而被忽略。基于认知心理学文献,我们概述了XAI界面设计如何定制以具有持久的教育价值的策略。我们建议可以支持领域相关和技术技能开发的功能,从而缩小“新”和“老”专家之间的数字鸿沟。最后,我们提出了一种间歇性的可解释性方法,可以帮助在无缝和认知参与的解释之间找到平衡。
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XAI for learning: Narrowing down the digital divide between “new” and “old” experts
Regular eXplainable AI (XAI) approaches are often ineffective in supporting decision-makers across domains. In some instances, it can even lead to automation bias or algorithmic aversion or would simply be ignored as a redundant feature. Based on cognitive psychology literature we outline a strategy for how XAI interface design could be tailored to have a long-lasting educational value. We suggest the features that could support domain-related and technical skills development this way narrowing the digital divide between “new” and “old” experts. Lastly, we suggest an intermitted explainability approach that could help to find a balance between seamless and cognitively engaging explanations.
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