Two-part segmentation of text documents

We consider the problem of segmenting text documents that have a two-part structure such as a problem part and a solution part. Documents of this genre include incident reports that typically involve description of events relating to a problem followed by those pertaining to the solution that was tried. Segmenting such documents into the component two parts would render them usable in knowledge reuse frameworks such as Case-Based Reasoning. This segmentation problem presents a hard case for traditional text segmentation due to the lexical inter-relatedness of the segments. We develop a two-part segmentation technique that can harness a corpus of similar documents to model the behavior of the two segments and their inter-relatedness using language models and translation models respectively. In particular, we use separate language models for the problem and solution segment types, whereas the inter-relatedness between segment types is modeled using an IBM Model 1 translation model. We model documents as being generated starting from the problem part that comprises of words sampled from the problem language model, followed by the solution part whose words are sampled either from the solution language model or from a translation model conditioned on the words already chosen in the problem part. We show, through an extensive set of experiments on real-world data, that our approach outperforms the state-of-the-art text segmentation algorithms in the accuracy of segmentation, and that such improved accuracy translates well to improved usability in Case-based Reasoning systems. We also analyze the robustness of our technique to varying amounts and types of noise and empirically illustrate that our technique is quite noise tolerant, and degrades gracefully with increasing amounts of noise.