对领导的信任对员工的表现至关重要

Robert Sharkie
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引用次数: 75

摘要

目的-本文旨在通过讨论信任在鼓励绩效方面的重要性,为员工绩效的辩论做出贡献。设计/方法/方法-基于对组织的自由裁量贡献和员工对领导者的信任的文献综述。研究结果-有强有力的证据表明,员工在雇佣关系中的脆弱性增加了信任在鼓励员工在其法律和合同义务之外的额外角色行为方面的重要性。研究局限性/启示-信任对员工行为的重要性已经得到了充分的证明,但心理契约的脆弱性表明,自由裁量的额外角色行为将取决于具体情况。实际意义-组织需要员工超越预期的表现,这篇论文显示了信任在鼓励这种表现中的重要性。原创性/价值——这篇论文对管理人员和学者来说很重要,因为必须能够……
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Trust in leadership is vital for employee performance
Purpose – This paper aims to contribute to the debate on employee performance by discussing the importance of trust in encouraging performance.Design/methodology/approach – Based on a literature review of discretionary contributions to the organization and employee trust in their leaders.Findings – There is strong evidence that the vulnerability of employees in the employment relationship has increased the importance of trust in encouraging employee extra‐role behaviour outside their legal and contractual obligation.Research limitations/implications – The importance of trust for employee behaviour has been well documented but the fragility of the psychological contract shows that discretionary extra‐role behaviour will be context specific.Practical implications – Organizations need employees to perform beyond expectations and this paper shows the importance of trust in encouraging this performance.Originality/value – This paper is important for managers and academics because of the imperative of being abl...
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