基于贝叶斯网络模型的B2C网站消费者消费偏好研究

Li Xiong, Kun Wang, Zhaoran Xu
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引用次数: 0

摘要

顾客评论是识别网上购物网站顾客消费偏好的重要数据来源。本文针对B2C网站的消费者消费偏好,抓取消费者对服装产品的评论并进行预处理,提取特征因素。构建B2C客户偏好的贝叶斯网络模型,计算节点条件概率分布。识别敏感因素并进行动态调整。结果表明:在父节点的影响下,客户对各特征因子变量子节点的评价具有较高的“中等”和“良好”概率。总体评价节点和敏感因子的概率变化对其他因子的概率有正向影响。顾客的消费偏好可以根据概率来判断和预测。
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Customer Consumption Preferences of B2C Website Based on Bayesian Network Model
customer reviews are the important data source to recognize customer consumption preference of online shopping site. This paper aiming at customer consumption preferences of B2C website, customer reviews of clothing products are grabbed and preprocessed to extract feature factors. The Bayesian network model of B2C customer preferences is constructed to calculate node conditional probability distribution. Sensitive factors was recognized and dynamically adjusted. The results show that: Under the influence of the parent nodes, the customers’ evaluation of each characteristic factor variable’s subnode has a higher probability of “moderate” and “good”. The probability change of the overall evaluation node and sensitivity factors has a positive impact on the probability of other factors. Customer consumption preferences can be judged and predicted according to the probability.
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