FACTORS AFFECTING INDIVIDUAL MORTGAGE CUSTOMERS’ ABILITY TO REPAY LOANS ON TIME AT KIEN LONG COMMERCIAL JOINT STOCK BANK, CAN THO BRANCH, VIETNAM

This study examined the factors affecting the ability of individual mortgage customers to repay loans on time at Kien Long Commercial Joint Stock Bank, Can Tho branch. Data were collected from the records of 150 individual mortgage customers with mortgage loans outstanding as of December 31, 2021, at the Kien Long Commercial Joint Stock Bank, Can Tho branch, using non-probability sampling, of which 119 repaid their loans on time. The data were analyzed by SPSS 20.0 software with methods used such as descriptive statistics, and binary logistic regression for six proposed factors: occupation, loan term, education level, income, guaranted property value, loan amount, and purpose of capital use. The research results show all six factors affecting the ability of individual mortgage borrowers to repay loans on time at a good statistical significance level. Based on the obtained results, the study offered several recommendations and policy implications to help improve individual mortgage customers’ ability to repay loans on time, contributing to minimizing risks for the bank.