农村政府的战略体现了马郎地区E-KTP服务的有效原理

Nindi Karindra, Agus Satmoko Adi
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引用次数: 0

摘要

公共服务是国家努力满足每个公民基本需求的一种形式。因此,政府系统的有效性在衡量一项服务的成功方面起着重要作用。本研究的目的在于确定玛琅县丹碧区苏可多诺村(Sukodono village)的电子身份证(e-KTP)服务中,村政府为实现有效性原则所采取的策略。为了达到这一目的,本研究采用了定性研究类型和描述性研究方法。数据收集技术是通过观察和与Sukodono村长和作为辅助举报人的几名村官进行面谈。研究结果表明,在苏可多诺村e-KTP服务中,村政府为实现有效性原则采取了强化愿景和使命、对机构提供激励、增加问责、确定组织结构和改变机构绩效等策略。这一策略被认为是有效的,是素可多诺村政府为实现有效性原则所做的努力,特别是为玛琅县丹碧区素可多诺村的e-KTP服务。关键词:战略,政府,有效性。
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Strategi Pemerintah Desa dalam Mewujudkan Prinsip Efektivitas Pada Pelayanan Pembuatan E-KTP di Desa Sukodono Kecamatan Dampit Kabupaten Malang
Public service is one form of the State's efforts to fulfill the basic needs of every citizen. So that the effectiveness of a government system plays an important role in measuring the success of a service. The purpose of this study was to determine the strategy adopted by the village government in realizing the principle of effectiveness in the service of making Electronic Identity Cards (e-KTP) in Sukodono Village, Dampit District, Malang Regency. In order to achieve this goal, this research uses a qualitative research type with descriptive method. The data collection technique was through observation and interviews with the Sukodono Village Head and several village officials as supporting informants. The results obtained in the study show several strategies carried out by the village government to realize the principle of effectiveness in the service of making e-KTP in Sukodono Village such as strengthening the vision and mission, providing incentives to the apparatus, increasing accountability, determining organizational structure, and changing the performance of the apparatus. . This strategy is considered effective as an effort of the Sukodono village government in realizing the principle of effectiveness, especially in the service of making e-KTP in Sukodono Village, Dampit District, Malang Regency.  Keywords: strategy, government, effectiveness.
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