{"title":"评估持续决策支持系统:个案研究","authors":"Khaoula Boukhayma, M. Idrissi, Lamia Benhiba","doi":"10.1145/3419604.3419802","DOIUrl":null,"url":null,"abstract":"The aim of this paper is to put into practice a framework we proposed in an earlier work for evaluating on-going decision support systems. The framework serves as a base for a method to compute evaluation criteria scores using an AHP model. The paper also illustrates the automation of this method into a tool to enable GASCO company to choose between two already implemented DSSs in order to reduce IT operating cost. The evaluation covers three axes: Process, outcome and decision maker metrics. The results highlight the importance of using users' learning as a measure to determine DSS success.","PeriodicalId":250715,"journal":{"name":"Proceedings of the 13th International Conference on Intelligent Systems: Theories and Applications","volume":"86 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2020-09-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Evaluating Ongoing Decision Support System: A Case Study\",\"authors\":\"Khaoula Boukhayma, M. Idrissi, Lamia Benhiba\",\"doi\":\"10.1145/3419604.3419802\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"The aim of this paper is to put into practice a framework we proposed in an earlier work for evaluating on-going decision support systems. The framework serves as a base for a method to compute evaluation criteria scores using an AHP model. The paper also illustrates the automation of this method into a tool to enable GASCO company to choose between two already implemented DSSs in order to reduce IT operating cost. The evaluation covers three axes: Process, outcome and decision maker metrics. The results highlight the importance of using users' learning as a measure to determine DSS success.\",\"PeriodicalId\":250715,\"journal\":{\"name\":\"Proceedings of the 13th International Conference on Intelligent Systems: Theories and Applications\",\"volume\":\"86 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2020-09-23\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Proceedings of the 13th International Conference on Intelligent Systems: Theories and Applications\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1145/3419604.3419802\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Proceedings of the 13th International Conference on Intelligent Systems: Theories and Applications","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1145/3419604.3419802","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Evaluating Ongoing Decision Support System: A Case Study
The aim of this paper is to put into practice a framework we proposed in an earlier work for evaluating on-going decision support systems. The framework serves as a base for a method to compute evaluation criteria scores using an AHP model. The paper also illustrates the automation of this method into a tool to enable GASCO company to choose between two already implemented DSSs in order to reduce IT operating cost. The evaluation covers three axes: Process, outcome and decision maker metrics. The results highlight the importance of using users' learning as a measure to determine DSS success.
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