千禧一代护理管理者对领导力的看法及其实践环境的定性描述

John Ian Lamasan, Ryan Michael Flores Oducado
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引用次数: 8

摘要

引言:千禧一代护士开始接受领导角色,并将很快接管护理专业和医疗保健行业的治理。本研究旨在描述菲律宾伊洛伊洛市三级医院千禧一代护士管理人员的领导观点及其实践环境。方法:有针对性地选择8名千禧护理管理人员。通过Sandelowski(2000)的定性描述性调查,采用半结构化访谈收集数据,并采用定性内容分析进行分析。结果:12个有意义的类别直接来自访谈记录。千禧一代的护士管理者通过(1)指导、(2)指导、(3)授权和(4)对员工建模的方式来理解领导。他们认为他们的执业环境是(5)有一个和谐的关系,(6)保持医疗团队成员之间的专业关系,(7)坚持标准,(8)确保客户满意度作为优质护理的衡量标准。千禧一代的护士管理者们都有一种开始不堪重负,但最后却很满足的感觉。最后,他们在处理年长的工作人员和承担他们单位的全部责任和责任方面面临挑战。结论:考虑到医疗保健行业的复杂性,千禧一代护士管理者应对其作为主要关键角色所带来的责任,以确保单位操作符合实践标准。千禧一代的护士管理人员必须得到理解、支持和指导,以提高他们的领导能力,使他们晋升到更高的领导职位。
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A Qualitative Description of Millennial Nurse Administrators’ Perspectives on Leadership and Their Practice Environment
Introduction: Millennial nurses are beginning to accept leadership roles and will soon take over governance in the nursing profession and healthcare industry. This study aimed to describe the perspectives on leadership and their practice environment of millennial nurse administrators working in tertiary hospitals in Iloilo City, Philippines. Methods: Eight (8) millennial nurse administrators were purposively chosen. Through a qualitative descriptive inquiry by Sandelowski (2000), data were gathered using semi-structured interviews and analyzed employing qualitative content analysis. Results: Twelve (12) meaningful categories were derived directly from the interview transcripts. Millennial nurse administrators perceive leadership by way of (1) directing, (2) guiding, (3) empowering and (4) modeling to staff. They viewed their practice environment as (5) having a harmonious relationship while (6) maintaining professional relationship among the healthcare team members, (7) upholding standards and (8) ensuring client satisfaction as a measure of quality care. Millennial nurse administrators shared feelings of being (9) overwhelmed at the start yet (10) fulfilling in the end. Lastly, they had challenges in (11) dealing with older staff and in (12) assuming the full responsibility and accountability of their unit. Conclusions: Considering the complexities in the healthcare profession, millennial nurse administrators cope with the responsibilities brought by their position as major key players to ensure that unit operations abide with practice standards. Millennial nurse administrators must be provided with understanding, support, and mentoring, to enhance their leadership competencies as they progress into higher leadership positions.
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