运输企业管理效率分析的过程方法

D. Berzin, A. Kochetkov
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引用次数: 0

摘要

本文讨论了俄罗斯联邦运输部门企业过程管理有效性的理论和实践问题。给出了管理功能和业务流程功能的比较特点,强调了实现单个业务流程和子流程的重要性及其对管理效率的影响。本研究的目的是扩展方法论工具,使之有可能形成最优的业务流程模型,从而提高管理的整体效率,探索面向流程的管理工具及其在动态变化的市场环境中的作用,以及概述一些规划和预防措施。这项研究的目的是描述在运输部门的企业中实施过程方法的方法,这有助于提高一般管理的效率。本研究的方法论基础是管理理论的概念,即进化经济学理论。本文采用了综合分析、管理工程、分类鉴定为基础的仪器方法。作者提出了一个开发工具包,允许您确定运输部门企业的最优业务流程集,以提高效率。该研究的实际意义在于提出了运输部门企业业务流程的类型,这可以大大降低管理设备的成本,并间接防止损害的发生。此外,作者还澄清了与运输公司和公司的运作有关的过程方法的概念。
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Process approach to the analysis of Management efficiency at Transport enterprises
The article discusses theoretical and practical issues of the effectiveness of process management at transport sector enterprises in the Russian Federation. The comparative characteristics of management functions and business process functions are given, the importance of implementing individual business processes and subprocesses and their impact on management efficiency is emphasized.The purpose of the study is to expand the methodological tools that make it possible to form the most optimal model of business processes, which allows to increase the overall efficiency of management, to explore process-oriented management tools and their role in a dynamically changing market environment, as well as to outline a number of planning and preventive measures. The objectives of the study are to describe the methods of implementing the process approach at the enterprises of the transport sector, which contributes to improving the effectiveness of management in general.The methodological basis of the research is the concepts of management theory, the theory of evolutionary economics. The article used an instrumental and methodological apparatus based on synthesis and analysis, management engineering, classification and identification. The author presents a developed toolkit that allows you to determine the most optimal set of business processes at enterprises in the transport sector in order to increase efficiency.The practical significance of the study lies in the presented typology of business processes for enterprises of the transport sector, which allows to significantly reduce the costs of the management apparatus, as well as indirectly prevent the occurrence of damage. In addition, the authors have clarified the concept of the process approach in relation to the functioning of transport firms and companies.
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