分析伊斯兰金融服务对客户决策的宗教信仰和信仰影响(BMT Beringharjo branch案例研究)

Hayatul Maemunah, M. Mauludin
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摘要

BMT (Baitul Maal Wat Tamwil)是一种非银行的伊斯兰金融机构,其业务活动以伊斯兰教法体系为基础,包括在印度尼西亚的伊斯兰教法金融服务合作社(KJKS)中。印度尼西亚BMT协会领导委员会主席Joelarso表示,印度尼西亚BMT的发展每年都在增加,“截至2015年底,印度尼西亚建立了4,500家BMT。鉴于印度尼西亚的大多数人都是穆斯林,bmt的存在对社区来说很重要。提供或帮助社区经济的BMT之一是BMT Beringharjo Ponorogo分支机构,它为消费者提供各种服务。本研究旨在利用BMT Beringharjo Ponorogo金融服务的伊斯兰分支来检验宗教信仰和信任对客户决策的影响。研究对象是BMT Beringharjo波诺罗戈分行的顾客,共有80名受访者。抽样采用概率抽样配合简单随机抽样技术,数据分析采用多元线性回归。结果表明,同时虔诚度和信任度对BMT Beringharjo Ponorogo客户的决策有正向影响。部分(X1)宗教信仰对决策有正向显著影响。客户在BMT Beringharjo Ponorogo分行使用伊斯兰金融服务,(X2)信任对决策有积极显著的影响。客户在BMT Beringharjo Ponorogo分行使用伊斯兰金融服务。
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ANALISIS PENGARUH RELIGIUSITAS DAN KEPERCAYAAN TERHADAP KEPUTUSAN NASABAH MENGGUNAKAN JASA KEUANGAN SYARIAH (Studi Kasus pada BMT Beringharjo Cabang Ponorogo)
Baitul Maal Wat Tamwil (BMT) is a form of non-bank sharia financial institutions whose business activities are based on the sharia system and included in (KJKS), namely sharia financial services cooperatives in Indonesia. The development of BMT in Indonesia has increased from year to year, as stated by Joelarso, General Chair of the Indonesian BMT Association Leadership Council, "until the end of 2015 there were 4,500 BMTs established in Indonesia. Seeing that the majority of people in Indonesia are Muslim, the presence of BMTs is important for the community. One of the BMTs that provide or help the economy of the community is the BMT Beringharjo Ponorogo branch that provides various services to its consumers. This study aims to examine the effect of religiosity and trust in customer decisions using the Islamic branch of BMT Beringharjo Ponorogo financial services. The population in the study was the customers of the Ponorogo branch of BMT Beringharjo with a sample of 80 respondents. Sampling uses probability sampling with simple random sampling technique, data analysis using multiple linear regression. The results showed that simultaneous Religiosity and Trust had a positive effect on Decision Making of customers at BMT Beringharjo Ponorogo. And partially (X1) Religiosity has a positive and significant effect on Decision Making. Customers use Islamic financial services at the Ponorogo branch of BMT Beringharjo, (X2) Trust has a positive and significant effect on Decision Making customers use Islamic financial services at BMT Beringharjo Ponorogo branch.
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