Mobile Apps and Web GIS-Based Accessible Health and Social Care System for People with Disabilities

Disability is defined both evolving concept and manifestation of interaction between person with disabilities (PWDs) with physical and environmental barriers that hold them back from giving full and effective participation in a society. A person fall in this category will find himself trapped in such vulnerable condition as he or she may not counter their daily problems without high surveillance from their guardian. Development of a mobile apps and web-GIS-based healthcare system in Ampang is proposed in this study as this application has a bright potential to assist PWDs in term of accessibilities to reach healthcare centres. The main objectives of this paper are i) to study the needs assessment on the proposed system, ii) to develop a mobile and web GIS-based healthcare information system and iii) to evaluate the performance of the proposed system. Five main steps used to complete the objectives; mainly user need assessments, data collection, system design, system implementation and system testing phase. Selected respondents agreed on the development of the proposed system, namely the mobile apps and web system. The system was created with main menus such as doctor home visit, ambulance and medication delivery. Medical support team can also perform analyses in the system for PWD needs such as shortest path analysis, buffering and view of the main menus.