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摘要

近几十年来,人工智能(AI)的分析具有明显的跨学科特征,在经济、制造、医学、文化、教育以及军事装备的开发和应用等领域都有不同的行业预测。人工智能的主要概念和理论模型属于西方的分析传统,既需要证实实现可持续发展的条件和美国和西欧国家的政治和经济领导地位,也需要引起人们对日益增加的社会风险和现代性激进化的关注。人工智能分析的众多行业预测之一已成为其在商业中的应用。在这里,以及在其他领域分析的“传统”的延续中,术语的混淆是显而易见的,因此本文的一个小节专门用于术语澄清。还揭示了近年来与人工智能发展相关的变化动态。本文考虑了现代商业格局的形成,这是随着人工智能在日常实践中的影响日益根深蒂固而发生的。研究表明,利用人工智能控制的商业智能工具进行决策,正在成为对实现战略领导和互动感兴趣的大公司的相关创新趋势。人工智能服务模式的社会方面被揭示出来,以及人工智能和大数据之间关系的加强,形成了一个竞争激烈的商业环境,显著增加了管理和消费者风险。介绍了经行业专家证实的俄罗斯商业中使用人工智能的研究结果。
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ARTIFICIAL INTELLIGENCE IN BUSINESS: SOCIAL ASPECTS OF THEORETICAL MODELING, ANALYTICS AND PRACTICE
The analysis of artificial intelligence (AI) in recent decades has acquired an obvious interdisciplinary character, with various industry projections in the fields of economics, manufacturing, medicine, culture, education, as well as in the development and application of military equipment. The main conceptualizations and theoretical models of AI belong to the Western analytical tradition, proving to be in demand both for substantiating the conditions for achieving sustainable development and the positions of political and economic leadership of the United States of America and Western European countries, and for drawing attention to the ever-increasing riskiness of society and the radicalization of modernity. One of the many industry projections of artificial intelligence analysis has become its application in business. Here, as well as in continuation of the "tradition" of analytics in other areas, the constancy of the confusion of terms is obvious, therefore one of the subsections of the article is devoted to terminological clarifications. The dynamics of changes in recent years related to the development of AI is also disclosed. The article considers the formation of modern business landscapes, which is taking place with the increasing rooting of the impact of AI in everyday practices. It is shown that decision-making using business intelligence tools controlled by artificial intelligence is becoming a relevant innovative trend for large corporations interested in achieving strategic leadership and interaction. The social aspects of the AI service model are revealed, as well as the strengthening of the relationship between artificial intelligence and big data, the formation of a competitive business environment that significantly increases management and consumer risks. The results of research on the use of AI in Russian business, confirmed by industry experts, are presented.
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