Pengaruh品牌形象丹品牌大使Terhadap购买决策melalui品牌信任sebagai介入

Hera Hera, Finnah Fourqoniah
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引用次数: 0

摘要

本研究旨在通过品牌信任作为中介因子,考察品牌形象和品牌大使对萨玛林达市MS Glow消费者的购买决策是否有影响。本研究采用定量方法,通过发放问卷的方式收集数据。该研究对100名年龄在17-41岁之间的女性受访者进行了调查,她们居住在萨玛林达市,并购买了MS Glow美容护肤品。本研究采用的抽样技术是非概率抽样,目的抽样法和在线抽样法。收集的数据然后使用SmartPLS 3.2.9分析工具与结构方程建模(SEM)-PLS方法进行处理。研究结果表明,品牌形象和品牌大使对品牌信任有显著的正向影响。而品牌形象和品牌大使对购买决策的影响为负向且不显著。基于具体间接效应的结果,品牌信任在品牌形象和品牌大使对购买决策的影响中起到了积极而显著的中介作用。
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Pengaruh Brand Image dan Brand Ambassador Terhadap Purchase Decision melalui Brand Trust sebagai Intervening
This study aims to determine whether there is an influence of brand image and brand ambassador on purchase decision through brand trust as an intervening agent for MS Glow consumers in Samarinda City. This study used a quantitative method by collecting data by distributing questionnaires to respondents. The research was conducted on 100 female respondents in the age range of 17-41 years who live in Samarinda City and have purchased MS Glow Beauty Skincare. The sampling technique used in this study was non-probability sampling with purposive sampling method an online. The data that has been collected is then processed using the SmartPLS 3.2.9 analysis tool with the Structural Equation Modeling (SEM)-PLS method. The results of the study show that there is a positive and significant influence on brand image and brand ambassadors on brand trust. However, brand image and brand ambassador have a negative and insignificant effect on purchase decision. Based on the results of the specific indirect effect, brand trust managed to mediate in a positive and significant way the influence of brand image and brand ambassador on purchase decision. 
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