采购决策:e -促进及服务质量

A. Rauf
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引用次数: 0

摘要

本研究旨在探讨电子促销与服务品质对购买决策的影响。这种类型的研究是定量研究。样本共60名受访者,数据收集技术采用非概率抽样,数据分析技术采用SPSS 21版。结果表明,电子促销变量对购买决策有部分正向显著影响,即5.417亿美元/ 2000吨表,服务质量对购买决策有正向显著影响,即5.207亿美元/ 2000吨表。同时数据处理结果显示,电子促销和服务质量对购买决策有正向显著影响,Fcount值为17.706 bb0 3.16 Ftable。与多元回归方程Y = 14.584 + 0.361 + 0.293的值。其决定系数为38.3%,其余部分受其他因素影响。
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KEPUTUSAN PEMBELIAN: E-PROMOTION DAN KUALITAS LAYANAN
This study aims to determine the effect of e-promotion and service quality on purchasing decisions. This type of research is quantitative research. The sample amounted to 60 respondents, with the data collection technique used was Nonprobability Sampling, the data analysis technique used SPSS version 21. The results showed that partially there was a positive and significant influence of the e-promotion variable on purchasing decisions with a tcount of 5.417> 2,000 t table, service quality had a positive and significant effect on purchasing decisions with a tcount of 5.207> 2,000 t table. Simultaneously the results of data processing show that e-promotion and service quality have a positive and significant effect on purchasing decisions, the Fcount value is 17.706> 3.16 Ftable. With the value of the multiple regression equation Y = 14.584 + 0.361 + 0.293. With a determination coefficient of 38.3%, the rest is influenced by other factors.  
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