{"title":"分析服务质量对乌卢武尔群众满意度的影响","authors":"Diana Safitri","doi":"10.32332/multazam.v1i2.5372","DOIUrl":null,"url":null,"abstract":"The competition for travel agencies is growing, in the metro, which competes a lot in providing services to their congregations to continue using this travel agency. The factors that influence the quality of service to the satisfaction of Umrah pilgrims at PT Saudi Patria Wisata Metro are services that are in accordance with the needs of the pilgrims, the services provided by PT Saudi Patria Wisata Metro, affordable prices, affordable locations.","PeriodicalId":413887,"journal":{"name":"Multazam : Jurnal Manajemen Haji dan Umrah","volume":"31 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2022-08-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":"{\"title\":\"ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN JAMAAH UMROH\",\"authors\":\"Diana Safitri\",\"doi\":\"10.32332/multazam.v1i2.5372\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"The competition for travel agencies is growing, in the metro, which competes a lot in providing services to their congregations to continue using this travel agency. The factors that influence the quality of service to the satisfaction of Umrah pilgrims at PT Saudi Patria Wisata Metro are services that are in accordance with the needs of the pilgrims, the services provided by PT Saudi Patria Wisata Metro, affordable prices, affordable locations.\",\"PeriodicalId\":413887,\"journal\":{\"name\":\"Multazam : Jurnal Manajemen Haji dan Umrah\",\"volume\":\"31 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2022-08-25\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"1\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Multazam : Jurnal Manajemen Haji dan Umrah\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.32332/multazam.v1i2.5372\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Multazam : Jurnal Manajemen Haji dan Umrah","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.32332/multazam.v1i2.5372","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 1
摘要
在地铁里，旅行社的竞争越来越激烈，在为他们的会众提供服务以继续使用这家旅行社方面，竞争非常激烈。影响PT Saudi Patria Wisata Metro为朝觐朝圣者提供满意的服务质量的因素是:符合朝圣者需求的服务、PT Saudi Patria Wisata Metro提供的服务、可承受的价格、可承受的地点。
ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN JAMAAH UMROH
The competition for travel agencies is growing, in the metro, which competes a lot in providing services to their congregations to continue using this travel agency. The factors that influence the quality of service to the satisfaction of Umrah pilgrims at PT Saudi Patria Wisata Metro are services that are in accordance with the needs of the pilgrims, the services provided by PT Saudi Patria Wisata Metro, affordable prices, affordable locations.
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