目标形象、动机和风险观念对山地自行车游客的满意度和回访意图的影响

Adinda Marsha Anugrah, Made Antara, Made Sudiana Mahendra
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引用次数: 2

摘要

龙目岛有一个山地车运动旅游目的地,即2021年刚刚开放的Cacing Fun Track。为了使这个目的地能够发展和竞争,有必要对体育旅游游客的行为和影响再次访问意愿的因素进行研究。本研究的目的是评估目的地形象、动机和风险认知对游客满意度和重返武吉嘉兴体育旅游目的地(嘉兴游乐赛道)意愿的影响。本研究方法采用定量方法,样本为100名受访者。本研究的抽样方法采用有目的的抽样,通过问卷调查、访谈、观察和文献研究等方法收集数据。数据分析技术采用结构方程建模(SEM)和SmartPLS 3.3.5 Student Version分析工具,并采用定性描述分析技术。结果表明:旅游目的地形象对游客满意度和回访意愿有正向显著影响,旅游动机对游客满意度和回访意愿有正向显著影响,风险感知对游客满意度和回访意愿有负向显著影响;游客满意度对重访意愿有显著影响,游客满意度对目的地形象、动机和风险感知对重访意愿的影响有间接影响。
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Pengaruh Citra Destinasi, Motivasi dan Persepsi Risiko terhadap Kepuasan Wisatawan Sepeda Gunung dan Niat Berkunjung Kembali
Lombok Island has a mountain bike sport tourism destination, namely the Cacing Fun Track which was just inaugurated in 2021. In order for this destination to develop and be able to compete, it is necessary to conduct research on the behavior of sport tourism tourists and the factors that influence the intention to visit again. The purpose of this study was to assess the effect of destination image, motivation and risk perception on tourist satisfaction and intention to return to the Bukit Cacing sport tourism destination (Cacing Fun Track). This research method uses a quantitative approach with a sample of 100 respondents. The sampling technique in this study used purposive sampling and data collection through questionnaires, interviews, observations, and literature studies. The data analysis technique used Structural Equation Modeling (SEM) with the SmartPLS 3.3.5 Student Version analysis tool and was supported by qualitative descriptive analysis techniques. The results showed that the image of the destination had a positive and significant effect on tourist satisfaction and intention to return, tourist motivation had a positive and significant effect on tourist satisfaction and intention to return, risk perception had a negative and significant effect on tourist satisfaction and intention to return, tourist satisfaction had an effect on significant effect on revisit intention and tourist satisfaction had an indirect effect on the influence of destination image, motivation and risk perception towards revisit intention.
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