调查坦桑尼亚政府雇员对社交媒体的接受与使用:UTAUT的实证验证与延伸

Julius Raphael Athuman Mhina, G. Johar
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引用次数: 4

摘要

本文的目的是提出影响政府雇员在工作中使用社交媒体的因素。本研究采用了技术接受与使用统一理论(UTAUT),并将其与享乐动机(HM)、感知个人形象(PI)和态度(AT)三个构式相结合。研究样本包括使用调查问卷收集的600份可用答复,这些答复来自坦桑尼亚各部委、部门和机构(MDAs)的雇员,采用方便抽样技术。采用结构方程模型对数据进行分析。结果表明,个人情绪和主观情绪影响态度(AT),个人情绪、社会影响(SI)和主观情绪影响行为意向(BI)。此外,SI、PI、AT和BI对实际使用行为有显著影响。结果表明,HM和SI对PI有显著的正向影响。增加的结构被证明是对UTAUT模型的重要修改,正如UTAUT对BI的解释方差从70%增加到73%,对实际使用行为的解释方差从53%增加到73%所表明的那样。
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Investigating Tanzania Government Employees' Acceptance and Use of Social Media : An Empirical Validation and Extension of UTAUT
The aim of this paper was to present factors which influence work-related adoption of social media among government employees. The study adapted the Unified Theory of Acceptance and Use of Technology (UTAUT) and integrated it with three constructs namely Hedonic Motivation (HM), Perceived Personal Image (PI) and Attitude (AT). The sample of study consisted of 600 usable responses collected using survey questionnaire from employees based in Tanzania Ministries, Departments and Agencies (MDAs) employing convenience sampling technique. The data was analyzed using Structural Equation Modelling. The results showed that, PI and HM influence attitude (AT), while PI, Social Influence (SI) and AT influence Behavior Intention (BI). Moreover, SI, PI, AT and BI showed significant effect on actual Use Behavior. Furthermore, the results showed that PI is affected positively by HM and SI. The added constructs proved to be important modifications to the UTAUT model as suggested by the increase in explained variance by UTAUT from 70% to 73% on BI and from 53% to 73% on actual use behavior.
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