Propuesta de modelo de gestión del conocimiento y su impacto en la eficiencia operacional. Caso Universidad Tecnológica de Tula Tepeji, área Mecatrónica

The main objective of the research is to propose a knowledge management model for the educational mechatronics program of the University, which allows to increase the efficiency and effectiveness of its operations, and / or, so that they can be really processes that allow to increase knowledge effective and practical for all staff of the institution, promoting the productivity and competitiveness of graduates and academic bodies, to be triggers of social and economic development in the region, also increasing the ability to respond to a globalized and dynamic world. The present investigation is framed within the type of descriptive investigation, under the modality of a feasible project, since a viable solution to a problem of practical type is offered; In addition, it is based on the non-experimental descriptive transectional design.