A Decision Making Paradigm for Software Development in Libraries

Framing a technology question as a simple choice between developing an in- house application system and off-the- shelf proprietary system, or simply put, as a choice between build and buy, runs the risk of ignoring myriad options available in between the two extremes. In this era of cloud computing and run anything-as- a-service model, the very notion of developing an in-house application would raise a few eyebrows among C- level executives. How then can academic libraries, under mounting pressure to demonstrate their value (Oakleaf, 2010), justify investments in software development in particular? What follows in these sections is a brief discussion on the importance of investing in software development in libraries, three mini-case studies demonstrating the wide possibilities of integrating software development in library operations and a non- prescriptive model to assess which projects may be worth pursuing from the software development standpoint.