Exploring the Integrated Conflict Management System in China

The perfection of labor law and enhanced legal awareness among employees have caused an increase in labor disputes in China. However, there are only a few studies that systematically analyzed conflict resolutions within organizations in China. In attempt to address this research gap, this study used the conflict management theory and classified the various mechanisms of the conflict management system using a quantitative research design approach, focusing on positing tools specific to the situation in China, as well as analyzed the effect of different conflict management mechanisms on employee outcomes, in hope that the findings would provide constructive suggestions for improving the management of Chinese organizations.