{"title":"管理者个人价值观在滥用监管中的作用研究:来自零售企业的证据","authors":"Xiaoli Wen","doi":"10.1109/ICSSSM.2013.6602510","DOIUrl":null,"url":null,"abstract":"Abusive supervision is not scares in Chinese service industries. In this paper, we considered supervisor's personal values play a key role in predicting perceptions of abusive supervision. We tested our model consisting of 171 supervisor - subordinate dyads from Chinese retail organizations. Specifically, we found that in the retail industry: (1) supervisor's self-enhancement values were positively associated with subordinate perceptions of abusive supervision; (2) supervisor's conservation values were negatively associated with subordinate perceptions of abusive supervision; and (3) supervisor perceptions of interactional justice moderated the relationship between supervisor's self-enhancement values and abusive supervision. Implications for research and practice were discussed.","PeriodicalId":354195,"journal":{"name":"2013 10th International Conference on Service Systems and Service Management","volume":"25 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2013-07-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":"{\"title\":\"A study on the role of supervisor's personal values in abusive supervision: Evidence from retail organizations\",\"authors\":\"Xiaoli Wen\",\"doi\":\"10.1109/ICSSSM.2013.6602510\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Abusive supervision is not scares in Chinese service industries. In this paper, we considered supervisor's personal values play a key role in predicting perceptions of abusive supervision. We tested our model consisting of 171 supervisor - subordinate dyads from Chinese retail organizations. Specifically, we found that in the retail industry: (1) supervisor's self-enhancement values were positively associated with subordinate perceptions of abusive supervision; (2) supervisor's conservation values were negatively associated with subordinate perceptions of abusive supervision; and (3) supervisor perceptions of interactional justice moderated the relationship between supervisor's self-enhancement values and abusive supervision. Implications for research and practice were discussed.\",\"PeriodicalId\":354195,\"journal\":{\"name\":\"2013 10th International Conference on Service Systems and Service Management\",\"volume\":\"25 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2013-07-17\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"1\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"2013 10th International Conference on Service Systems and Service Management\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1109/ICSSSM.2013.6602510\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"2013 10th International Conference on Service Systems and Service Management","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/ICSSSM.2013.6602510","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
A study on the role of supervisor's personal values in abusive supervision: Evidence from retail organizations
Abusive supervision is not scares in Chinese service industries. In this paper, we considered supervisor's personal values play a key role in predicting perceptions of abusive supervision. We tested our model consisting of 171 supervisor - subordinate dyads from Chinese retail organizations. Specifically, we found that in the retail industry: (1) supervisor's self-enhancement values were positively associated with subordinate perceptions of abusive supervision; (2) supervisor's conservation values were negatively associated with subordinate perceptions of abusive supervision; and (3) supervisor perceptions of interactional justice moderated the relationship between supervisor's self-enhancement values and abusive supervision. Implications for research and practice were discussed.