工业4.0背景下制造企业体验设计的演变与发展趋势

Yonghong Liu, Zhaorui Zeng, Yanlin Yin, Yiming Song
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摘要

我国制造企业智能化发展总体水平较低,在实现智能化转型过程中存在成本投入大、盈利能力低等问题。本文从我国智能制造企业的发展现状和趋势出发,研究了体验设计在智能制造企业中的应用演变和趋势,并深入分析了智能制造企业中体验设计存在的问题。提出构建基于C2M (customer to manufacturing)的跨组织用户体验设计(UED)管理和跨产品生命周期(LC) EXD战略,帮助CIME解决缺乏创新动力和有效协作环节等问题,实现转型升级。
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Evolution and Development Trends for Experience Design of Manufacturing Enterprises under the Background of Industry 4.0
The overall level of intelligent development of Chinese manufacturing enterprises (CME) is relatively low, and there are problems of large cost investment and low profitability in the process of realizing intelligent transformation. Starting from the development status and trend of Chinese intelligent manufacturing enterprises (CIME), this paper studies the application evolution and trend of experience design (EXD) in CME, and deeply analyzes the EXD problems of CIME. It proposes to build cross-organizational user experience design (UED) management and cross-product life cycle (LC) EXD strategy based on C2M (customer to manufacturing), help CIME solve problems such as lack of innovation momentum and effective links for collaboration and bring about transform and upgrade.
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