企业环境:影响用户满意度的参数分析

Rafaela Bóschi, Jackson Moises, T. Ghisi
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引用次数: 1

摘要

考虑到大部分时间是在工作环境中度过的,更容易受到压力,焦虑和抑郁的影响,建筑环境的特点成为足够空间的便利条件,有助于提高生产力和生活质量;或者空间不足,对使用者造成不适。自工业革命以来,公司环境已经发生了变化,从完全隔离到开放空间,目前它们的免费平面图具有很大的可用性。因此,本研究包括对办公室历史和类型学的文献回顾,旨在了解它们何时应用以及为什么应用,并分析与用户满意度和企业环境中幸福感相关的参数的影响。在本研究中,身体、认知和心理因素被考虑并划分为:个人方面、颜色、热舒适、发光舒适、声学舒适、人体工程学和亲生命性,收集数据,分析它们如何影响用户的工作效率和健康,它们如何帮助获得更好的结果,并根据规范进行应用。因此,这项研究的结果是广泛的理论内容,来自不同作者的方法,这使得人们能够理解可能的设计解决方案,以及在这些环境中影响更好生活质量的参数。关键词:环境舒适;建筑环境。专辑里。办公室。人体工程学。
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AMBIENTES CORPORATIVOS: ANÁLISE DE PARÂMETROS DE INFLUÊNCIA NA SATISFAÇÃO DO USUÁRIO
Considering that most of the day is spent in work environments, being more susceptible to stress, anxiety and depression, the characteristics of built environment become facilitators of an adequate space, helping in productivity and quality of life; or an inadequate space, causing discomfort on users. Corporate environments have changed since the Industrial Revolution, passing from totally segregated to open spaces, which currently have great usability with their free floor plans. Therefore, this study consists on a bibliographic review of the history and typologies of offices, aiming to understand when they were applied and why, and analyzing the influence of parameters related to user satisfaction and well-being in corporate environments. Physical, cognitive and psychic factors were considered and delimited in this study as: individual aspects, color, thermal comfort, luminous comfort, acoustic comfort, ergonomics and biophilia, gathering data on them, analyzing how they interfere in the productivity and health of users, how they can help for better results and its application according to normatives. Thereby the study resulted on a broad theoretical content with approaches from different authors, which allowed to understand possible design solutions, as well as the parameters that influence for a better quality of life at those environments. Key-words: Environmental comfort. Built environment. Biophilia. Offices. Ergonomics.
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