基于三角模糊数的零售逆向物流风险因素评价

Huizhe Yan, Pingjian Yan, L. Ma
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引用次数: 4

摘要

逆向物流是零售业增强竞争优势、增加顾客价值、提高供应链整体绩效的必要手段。零售逆向物流既是企业进行有效决策的前提,也是企业降低经营风险、提高服务质量的重要手段。本文首先提出了理论三角模糊数。并对零售逆向物流的风险因素进行了分析和整理。然后从宏观风险、经营风险、系统风险和管理者风险四个方面构建了零售逆向物流的指标体系。最后给出了指标评价方法,三角模糊数是一种可操作的评价方法。因此,对零售业逆向物流进行定量分析是一种有效而科学的方法。
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Retailing Reverse Logistics Risk Factors Assessment Based on Triangular Fuzzy Number
The reverse logistics is necessary for retailing to reinforce competitive advantage, increase customer value and improve its whole performance of supply chain. The retailing reverse logistic is either a premise of effective decision or important method for enterprise to decrease operating risk and improve service. In the paper, first, the theoretical triangular fuzzy number is put forward. And the risk factors of the retailing reverse logistics is analyzed and arranged. Then the index system of the retailing reverse logistics is built based on macro-risk , business risk , systematic risk and manager risk. At last ,the index evaluation is worked out .And the triangular fuzzy number is an operable approach. So it is an effective and scientific quantitative analysis for the retailing reverse logistics.
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