The concept of soft skills of educators in the dynamics of the educational process of vocational (vocational and technical) educational institutions in the digitalization conditions

. The past year has been challenging for humanity, in particular for the education system around the world. Due to COVID‐19 the usual training was interrupted, national educational institutions in most countries of the world as well as in Ukraine were closed. The educational community has made a lot of effort to ensure continuous learning process during this period. At the same time, students also had to rely on their own resources to continue studying distantly using the Internet, television, and radio. In other words, due to the transition to full online learning, it was necessary to involve the digitalization system in order to maintain communication between students and teachers who are located in different towns, cities and continents. The article highlights the problem of digitalization