通过测量组织影响来评估项目绩效。

T. C. Papavramides, P. Aupee, J. Yttesen
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引用次数: 1

摘要

如果你不衡量现状,你就无法管理它。传统的项目绩效指标,包括PMI的基础工作及其持续的贡献,主要是关于在给定的时间和商定的预算内实现特定的目标。在我们的方法中,我们在评估项目绩效如何积极或消极地影响组织能力并产生成比例的组织影响时遵循了不同的方向。这反过来又可以用于从不同的角度评估项目绩效。为了评估组织影响,需要识别受项目影响的组织能力,建立测量系统,并在项目开始前和项目结束后测量每种能力的差异。我们提出了一种新的方法,根据这种方法,项目也应该评估它们对执行组织和接收组织产生的积极或消极的组织影响。我们的假设是,除了项目提供的典型财务收益或损失之外,对执行组织和接收组织都有进一步和更深层次的影响。我们引入了这一假设,并描述了一个框架来衡量项目在研究案例中产生的组织影响。最后给出了结论和进一步研究的建议。
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Assessing project performance by measuring organizational impact.
ldquoYou canpsilat manage it if you donpsilat measure itrdquo. Conventional project performance metrics including the foundation work of PMI and their ongoing contributions is mainly about achieving specified objectives at a given time and within an agreed budget. In our approach, we followed a different direction in estimating how project performance can affect positively or negatively organizational capacities and generate proportional organizational impact. This in turn can be used to assess project performance from a different perspective. To estimate the organizational impact, one needs to identify the respective organizational capacities impacted by the project, establish a measurement system and measure the difference on each capacity before project starts and after project ends. We present a novel approach according to which projects should be also evaluated for the positive or negative ldquoorganizational impactrdquo they create to both the performing and the recipient(s) organization(s). Our hypothesis is that apart from the classic financial gains or losses a project delivers, there is a further and deeper impact on the performing organization as well as to the recipient ones. We introduce this hypothesis and describe a framework to measure organizational impact created by a project in a study case. We finish with conclusions and suggestions for further research.
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