{"title":"心理咨询师聊天机器人","authors":"Arwa AlOtaibi, Khouloud AlFif, Emtinan AlHuthaili, Fatma Masmoudi, Elham Kariri","doi":"10.1109/ASSIC55218.2022.10088307","DOIUrl":null,"url":null,"abstract":"Chatbots improve a customer relationship by re-sponding to requests faster and meeting their expectations at the same time. In our paper, we investigate the increasing psychological problems, the pressure, and the lack of time for some people due to the rapid development of the IT era. We propose a knowledge-based chatbot that interacts with end users using natural language input. It is trained in advance to detect the user's psychological situation (fear, anger,…) and suggests solutions to overcome this.","PeriodicalId":441406,"journal":{"name":"2022 International Conference on Advancements in Smart, Secure and Intelligent Computing (ASSIC)","volume":"10 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2022-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Psychological Advisor Chatbot\",\"authors\":\"Arwa AlOtaibi, Khouloud AlFif, Emtinan AlHuthaili, Fatma Masmoudi, Elham Kariri\",\"doi\":\"10.1109/ASSIC55218.2022.10088307\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Chatbots improve a customer relationship by re-sponding to requests faster and meeting their expectations at the same time. In our paper, we investigate the increasing psychological problems, the pressure, and the lack of time for some people due to the rapid development of the IT era. We propose a knowledge-based chatbot that interacts with end users using natural language input. It is trained in advance to detect the user's psychological situation (fear, anger,…) and suggests solutions to overcome this.\",\"PeriodicalId\":441406,\"journal\":{\"name\":\"2022 International Conference on Advancements in Smart, Secure and Intelligent Computing (ASSIC)\",\"volume\":\"10 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2022-11-19\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"2022 International Conference on Advancements in Smart, Secure and Intelligent Computing (ASSIC)\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1109/ASSIC55218.2022.10088307\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"2022 International Conference on Advancements in Smart, Secure and Intelligent Computing (ASSIC)","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/ASSIC55218.2022.10088307","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Chatbots improve a customer relationship by re-sponding to requests faster and meeting their expectations at the same time. In our paper, we investigate the increasing psychological problems, the pressure, and the lack of time for some people due to the rapid development of the IT era. We propose a knowledge-based chatbot that interacts with end users using natural language input. It is trained in advance to detect the user's psychological situation (fear, anger,…) and suggests solutions to overcome this.
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