影响游客决策的旅游目的地属性:以seremban街头艺术为例

Radzliyana Radzuwan, N. Abdullah, Aida Roha Abdul Rasid
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摘要

对于游客来说,决定去哪里旅游可能是一件非常令人兴奋的事情,但在选择真正迷人的地方去参观和发现时,这可能是相当具有挑战性的。已经发表了一些调查度假目的地和旅行者如何做决定的研究,但很少有出版物将这些研究结合起来,帮助旅游和旅游业的专业人士做出明智的决定。本研究旨在考察游客参加森美兰州雪州的雪州街头艺术的决定。旅游目的地的属性由5A组成,即住宿、故事、可负担性、可达性和归属。本次调查共有69名受访者参与。通过使用方便的抽样技术,向各自的样本分发了一份自我管理的问卷。所有数据均采用社会科学统计软件包(SPSS)第23版提取。研究结果表明,可达性是游客旅游目的地决策的主要属性,而住宿是对游客旅游目的地决策影响最小的属性。研究集中在决策和目的地方面,总结了游客如何做出目的地决策。此外,它还可以作为企业主了解影响游客决策的方面的参考,从而帮助他们做出明智的决定,以保持他们的业务顺利进行。
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ATTRIBUTES OF TRAVEL DESTINATIONS THAT AFFECT TOURISTS’ DECISIONS: A CASE OF SEREMBAN STREET ART
Making general decisions on where to travel may be very exciting for tourists but it can be quite challenging when it comes to choosing the exact fascinating places to visit and discover. There have been several research studies published that examine vacation destinations and how travellers make decisions, but few publications have combined these studies to help professionals in the travel and tourism business make well-informed decisions. This research was intended to examine tourists’ decisions to attend the Seremban Street Art in Seremban, Negeri Sembilan. Attributes to travel destination consist of 5A’s namely accommodation, articulated stories, affordability, accessibility, and attribution. A total of 69 respondents were involved in this survey. A self-administered questionnaire was distributed to the respective sample by utilizing a convenience sampling technique. All data were extracted by using the Statistical Package for Social Science (SPSS) version 23. The results of the study indicate that accessibility is the main attribute of tourists’ decisions to travel destinations whereby accommodation is the attribute that least influences tourists’ decisions on travel destinations. The study focused on the decision-making and destination aspects and summarized how visitors make their destination decisions. Moreover, it acts as a reference for business owners to understand the aspects that influence tourists' decisions and consequently help them make wise decisions to keep their businesses afloat.
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