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引用次数: 3

摘要

服务创新已成为制造业和服务业发展的必然选择。在服务业和服务业日益重要的现实背景下,基于创新理论和商业模式理论,分析了制造业和服务业服务创新的必要性,构建了从中观视角到商业模式视角的服务创新分析框架。本文对服务创新的分析分为服务业的技术创新、制造业的服务创新和服务业的创新。价值分析的框架有助于在服务中找到可靠的业务模型。
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Service innovation: A business model perspective
Service innovation has become a necessary choice both in manufacturing and service industry. With the reality of service and service industry becoming more and more important, and based on the theory of innovation and business model, this paper analyzes the imperatives of service innovation in manufacturing and service industry and develops an analysis framework of service innovation from the mesoscopic approach to business model perspective. The analysis of service innovation in this paper is classified into technology innovation in service, service innovation in manufacturing firms, and innovation in service industry. The framework of value analysis is useful to find a sound business model in service.
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