Investigation of the Situations of Reviewing Application Materials of a Patient's Agent for Medical Record Copying

AbstractObjective. To survey related situations of the application materials submitted by a patient's agent for medical record copying, to discuss policy formulation and methods to reduce work pressure on the copying staff in the hospital. Method. Investigating related situations of the review of application materials of a patient's agent for medical record copying at twenty-eight 3A hospitals in Beijing. Result. Hospitals differ in the contents of application materials required to be submitted, the retention of such materials and the methods of disposal of special situations. In the past five years, a total of three complaints have been caused due to lax reviewing. Conclusions. The hospital should adopt feasible ways to inform patients or their agents of necessary materials for copying medical records in advance, so as to ensure that the authorization of a patient meets the requirements. Meanwhile, the system should also be applicable and specific, so that most people can grasp it.