海洋旅游总署通过INSTAGRAM @旅游业吸引游客的说服通信策略

Widya Ayu Kusumaningtyas, Ita Nurlita, Rini Ganefwati
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引用次数: 0

摘要

说服性沟通是传播学的研究之一,通常用于以各种方式影响他人所提供的内容。新冠肺炎疫情的蔓延对印度尼西亚几乎所有生活领域都产生了影响。除经济和卫生部门外,受这次大流行影响最严重的部门之一是旅游业。拉蒙干海洋旅游是受疫情影响的旅游景点之一。目前,海洋旅游拉蒙干正在不断开展各种促销活动,以吸引游客参观。因此,有必要提供容易被潜在游客访问并在搜索引擎中找到的旅游信息媒体。其中一个可以利用的社交媒体是Instagram。这是由Wisata Bahari Lamongan公共关系公司实施的,该公司有一个名为@wisatabaharilamongan的账户。Wisata Bahari Lamongan专注于利用Instagram进行有说服力的在线旅游传播活动。在本研究中,研究人员采用定性描述性研究方法,通过访谈,观察和文献收集技术获得数据。这项研究的对象是wisatabaharilamongan公共关系和Instagram账户@wisatabaharilamongan。在这项研究中使用的技术是奖励和命令技术。Wisata Bahari Lamongan的公关通过Instagram @wisatabaharilamongan吸引游客的说服力传播策略是优先考虑现有设施,提供门票促销,赠品和节日期间的特别演出。在这项研究中,销售反馈增加了大约40% -50%,这可以作为一个参考,说明说服沟通是成功的。
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STRATEGI KOMUNIKASI PERSUASIF HUMAS WISATA BAHARI LAMONGAN UNTUK MENARIK MINAT WISATAWAN MELALUI INSTAGRAM @WISATABAHARILAMONGAN
Persuasive communication is one of the studies of communication that is often used to influence other people in various ways about what will be offered. The spread of the Covid-19 outbreak has had an impact on almost all sectors of life in Indonesia. One of the sectors that has experienced the most drastic impact from this pandemic besides the economic and health sectors is the tourism industry. Lamongan Marine Tourism is one of the tourist attractions affected by the pandemic. Currently, Marine Tourism Lamongan is incessantly carrying out various promotions to attract tourists to visit there. For this reason, it is necessary to provide tourist information media that is easily accessible and found in search engines by potential tourists. One of the social media that can be utilized is Instagram. This has been implemented by Wisata Bahari Lamongan Public Relations, which has an account with the name @wisatabaharilamongan. Wisata Bahari Lamongan focuses on persuasive tourism communication activities online by utilizing Instagram. In this study, researchers used a qualitative descriptive research method where data collection techniques were obtained through interviews, observation and documentation. The subjects in this study were the Wisata Bahari Lamongan Public Relations and the Instagram account @wisatabaharilamongan. The technique used in this study is the reward and order technique. The persuasive communication strategy implemented by Wisata Bahari Lamongan's public relations in attracting tourists through Instagram @wisatabaharilamongan is to prioritize existing facilities, provide promos for entrance tickets, giveaways, and special shows during holiday seasons. In this study, it was shown that there was an increase in sales feedback of around 40% -50%, this could be a reference that the persuasive communication was successful.
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