TQM:一种平衡矛盾的行为

Roland Harnesk, L. Abrahamsson
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引用次数: 34

摘要

本文的目的是通过揭示全面质量管理(TQM)中一些隐含的矛盾,为组织和管理的讨论做出贡献。设计/方法/方法……
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TQM: an act of balance between contradictions
The purpose of this paper is to contribute to the discussion of organisation and management by uncovering some embedded contradictions in total quality management (TQM). Design/methodology/approach ...
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