支持组织内部知识共享的动态

M. Divitini, Giuseppe Omodei Salè, A. Pozzoli, C. Simone
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引用次数: 20

摘要

本文提出了一种体系结构来记忆组织成员在合作工作中产生和使用的知识。主要的重点是识别机制,以提高组织成员的能力,以重建通过计算机支持的组织内人与人之间的交流所产生的知识的动态演变。这些机制由通信事件以用户透明的方式触发。提出了知识共享意识程度的概念,作为一种基本手段,使成员能够为每个交际事件寻找最合适的语境。在这种情况下,与用户需求相关的重建变得合理。
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Supporting the dynamics of knowledge sharing within organizations
The paper proposes an architecture to memorize the knowledge generated and used by the members of an organization in their cooperative work. The main focus is on the identification of mechanisms to enhance organization members capability to reconstruct the dynamic evolution of the knowledge generated through computer supported human to human communication within the organization. These mechanisms are triggered by communicative events in a user transparent way. The notion of degree of consciousness of knowledge sharing is proposed as a basic means to allow members to look for the most appropriate context of each communicative event. This context is where the reconstruction becomes sensible in relation to the user needs.
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