用Tam模型评估电子政务的采用:以埃及为例

Sara ElKheshin, N. Saleeb
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引用次数: 27

摘要

电子政府(e-government)被认为是一种提高政府专业性和熟练程度的有效方法,是面向公民的服务的重要促进者。电子政府服务自十多年前推出以来,一直被视为使用网上公共服务的工具。政府和学术研究人员都理解在公民中采用低水平电子政务服务的困难;这是发展中国家和发达国家的共同问题。本文通过扩展技术接受模型(TAM),研究了发展中国家公民采用电子政务服务的决定因素和必要因素,特别关注埃及,该模型使用了一套从不同研究文献来源中开发出来的政治、社会和设计结构。
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Assessing the Adoption of E-government Using Tam Model: Case of Egypt
Electronic government (e-government) was known as an efficient method for government expertness and proficiency as a vital facilitator for citizen-oriented services. Since their initiation over a decade ago, Egovernment services are recognised as a vehicle for accessing online public services. Both governments and academic researchers understand the difficulty of low-level adoption of e-government services among citizens; a common problem between both developing and developed countries. This paper investigates determinants and factors necessary to enhance adoption of citizens for e-government services in developing countries, with particular focus on Egypt, by extending the Technology Acceptance Model (TAM) using a set of political, social, and design constructs that were developed from different sources of research literature.
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