Storytelling in collaborative work: the challenge of preserving sensitive interactions

best practice" cases. Neither of which will be as advantageous as a design addressing the middle ground. Preservation in virtual environments The teams at GTS-West were all co-located, giving them the advantage of preserving stories "off-line." Virtual teams often do not have that luxury. The need for preserving sensitive interpretations remains, but finding the appropriate balance in design is all the more elusive. For example, in the DocuDrama capture and presentation tool for TOWER virtual environments [4], both the focal interaction and its environmental context can be preserved. Anything in the virtual world can be recorded by a camera agent and made available to the narrative construction process. Simple notions of privacy controls (e.g. a participant blocking their interactions from being recorded), are not suitable for addressing the complexity of this preservation challenge.