{"title":"实施德龙麦克林模型提高企业满意度和利润","authors":"I. Putri, F. Dewi, Fitra Dharma","doi":"10.4108/eai.1-10-2020.2305631","DOIUrl":null,"url":null,"abstract":". The aim of this study is to empirically test the effect of information quality and system quality on the successful implementation of banking information systems to increase company satisfaction and profit in PT Bank Mandiri (Persero) Tbk. This study uses online survey methods. By using SmartPLS software, the results of hypothesis testing show that information quality has a positive effect on user satisfaction, system quality has a positive effect on user satisfaction, and user satisfaction has a positive effect on net benefit.","PeriodicalId":309797,"journal":{"name":"Proceedings of the First International Conference of Economics, Business & Entrepreneurship, ICEBE 2020, 1st October 2020, Tangerang, Indonesia","volume":"46 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"The Implementation of Delone & Mclean‘s Model to Increase Company’s Satisfaction and Profit\",\"authors\":\"I. Putri, F. Dewi, Fitra Dharma\",\"doi\":\"10.4108/eai.1-10-2020.2305631\",\"DOIUrl\":null,\"url\":null,\"abstract\":\". The aim of this study is to empirically test the effect of information quality and system quality on the successful implementation of banking information systems to increase company satisfaction and profit in PT Bank Mandiri (Persero) Tbk. This study uses online survey methods. By using SmartPLS software, the results of hypothesis testing show that information quality has a positive effect on user satisfaction, system quality has a positive effect on user satisfaction, and user satisfaction has a positive effect on net benefit.\",\"PeriodicalId\":309797,\"journal\":{\"name\":\"Proceedings of the First International Conference of Economics, Business & Entrepreneurship, ICEBE 2020, 1st October 2020, Tangerang, Indonesia\",\"volume\":\"46 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"1900-01-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Proceedings of the First International Conference of Economics, Business & Entrepreneurship, ICEBE 2020, 1st October 2020, Tangerang, Indonesia\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.4108/eai.1-10-2020.2305631\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Proceedings of the First International Conference of Economics, Business & Entrepreneurship, ICEBE 2020, 1st October 2020, Tangerang, Indonesia","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.4108/eai.1-10-2020.2305631","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0
摘要
。本研究旨在实证检验PT Bank Mandiri (Persero) Tbk的信息质量与系统质量对成功实施银行信息系统以提高公司满意度与利润的影响。本研究采用在线调查方法。利用SmartPLS软件进行假设检验的结果表明，信息质量对用户满意度有正向影响，系统质量对用户满意度有正向影响，用户满意度对净效益有正向影响。
The Implementation of Delone & Mclean‘s Model to Increase Company’s Satisfaction and Profit
. The aim of this study is to empirically test the effect of information quality and system quality on the successful implementation of banking information systems to increase company satisfaction and profit in PT Bank Mandiri (Persero) Tbk. This study uses online survey methods. By using SmartPLS software, the results of hypothesis testing show that information quality has a positive effect on user satisfaction, system quality has a positive effect on user satisfaction, and user satisfaction has a positive effect on net benefit.
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